Bedømmelse af Elba Lanzarote Royal Village Resort

Gæstebedømmelse
TripAdvisor
Her ser du vores egne Apollogæsters bedømmelser af hotellet.
8,7 ud af 10 baseret på 42 Anmeldelser
Samlet bedømmelse
 
8,7 / 10
Rengøring
 
8,3 / 10
Korrekt online beskrivelse
 
7,9 / 10
Er dine forventninger indfriet
 
8,3 / 10
Faciliteter
 
8,2 / 10
Mad og drikke
 
8,0 / 10
Værelse/lejlighed
 
8,8 / 10
Service
 
8,3 / 10

Seneste anmeldelse


10 ud af 10

+
Der var meget rent over det hele , venligt, smilende og hjælpsomt personale
-

Bekræftet køb : 2020-03-20


5 ud af 10

+
???????
-
Syntes generelt det er upassende at sende sådan et spørgeskema ud, vel vidende fra Apollo’s side at vi har været spærret inde i denne corona tid. Bestemt ikke den ferie vi så frem til, kun ekstremt glade for at være hjemme igen.

Bekræftet køb : 2020-03-20


7 ud af 10

+
Boligen og pool området ved afsluttet renovering!
-

Bekræftet køb : 2020-03-13


6 ud af 10

+
Flot hotel og sødt restaurantpersonale. Lækker buffet i restauranten.
-
Stort poolområde var under renovering, så det var ikke specielt småbørnsvenligt i perioden, og mange aktiviteter var desværre aflyst. Personalet i receptionen var ikke så imødekommende eller informative. La Nonna-restauranten, som vi fik en gratis aftensmad på, var ikke gearet til børn, så en ellers dejlig madoplevelse blev en smule stressende.

Bekræftet køb : 2020-03-13


10 ud af 10

+
-

Bekræftet køb : 2020-03-06


10 ud af 10

+
Underholdning hver aften Og vores suite med dejlig stor terrasse.
-
Let frokostmad til dem på halvpension (Det mest til dem med all inclusive )

Bekræftet køb : 2020-02-28


7 ud af 10

+
-

Bekræftet køb : 2020-02-14


10 ud af 10

+
-

Bekræftet køb : 2020-02-14


7 ud af 10

+
Fine egne hytter, fint poolområde
-
Opvask af service, som ofte var beskidt. Aftensmaden var noget ensformig og manglede lækre grønsager

Bekræftet køb : 2020-02-07


10 ud af 10

+
-

Bekræftet køb : 2020-02-07


Anmeldelserne er baseret på individuelle rejsendes indlæg på TripAdvisor (brugerside med rejser og hoteller). Disse personer kan have rejst med en anden arrangør eller individuelt. Apollo tager ikke ansvar for indhold eller udtalelser.


Gennemsnitlig bedømmelse

  • 4,5/5 Søvnkvalitet
  • 4/5 Sted
  • 4,5/5 Værelser
  • 4,5/5 Service
  • 4/5 Værdi
  • 4,5/5 Renlighed

0% af gæsterne anbefaler

2255 bedømmelser
Meget godt
 
1198
Godt
 
669
Middel
 
234
Mindre godt
 
85
Dårligt
 
69

5 nyeste bedømmelser

13-05-2021

Indlæg af Miri M London Colney, Storbritannien

Amazing holiday

If you're looking for a safe and wonderful stay, this hotel is for you. Very nice staff and still good food and very clean. 5 stars. I higly recommend it. We've been to lanzarote before, but we will always be back at this wonderful place.

 
01-05-2021

Indlæg af Pioneer581971

Honestly deceived / Muy descontentos

I write this review to prevent families from booking at Elba Royal Village at the moment. Right now the hotel only offers bad quality buffet food and comfortable rooms. And a big swimming pool. The gym is also open. Apart from that, you can forget about: the kids club, the spa, the restaurants, AND the good service. Waiters look tired and they are not kind to the clients. They are being too tight with the schedules: we are staying in the hotel in an all-included regime, and today we have just been left out of the restaurant with four hungry 3 to 7 y.o. children, because we arrived exactly at the time of the closure (14:30). The fact that we phoned 20 minutes before to ask for 5 more minutes to pick up the food and run to our rooms with the plates to let them shut down didn’t matter at all. They left us out with the food paid. Then we asked for a claims sheet and they refused giving one to us! the director is away for the weekend and we were happily encouraged to complain next monday when he returns. We are leaving on monday so basically the complaint will be useless this way. To sum up: I am sure this a great hotel usually but not now.

 
14-02-2021

Indlæg af 150sandy Hamilton, Storbritannien

Great Winter Break.

Spent 2 weeks here March 2020 just before the onset of Covid restrictions. Had 2 lovely suites with sunny back gardens. Rooms were comfortable and kept clean but lacking in wardrobe and drawer space. Good facilities for young children and great child entertainment. Food was fresh and plentiful. Restaurant could get busy with queuing for tables. You are allowed one visit weekly to the speciality restaurants which were excellent. It is a good 20 minute walk to the local shops, supermarket and bars/ restaurants. Overall it is a very relaxed hotel complex and a good choice if going with young children.

 
28-01-2021

Indlæg af 929aileend Fort William, Storbritannien

Aileen Dewson

Beautiful resort, staff were amazing & the entertainment team went over & beyond to ensure we had every opportunity to enjoy activities & have z memorable holiday Fredrick, Dominic & Atilio kept us smiling from morning til night. Even the hotel manager joined in the entertainment to ensure the children experienced a joyful event with Father Christmas 🎅 Everything was clean & safe.

 
11-01-2021

Indlæg af Ando1967 Euxton, Storbritannien

Fantastic Christmas break

We were lucky enough to escape the UK just prior to Tier 4 and the flight ban into Spain and stayed at this beautiful hotel over Christmas; from start to finish it was a great experience. We were greeted by friendly and efficient reception staff and given details and directions to our room. The grounds are beautifully maintained and, as the entire complex is made up of bungalows, it really does have a village feel. One of the reasons we chose this hotel was due to the outside space which came with each bungalow, my logic being if we had any more lockdowns and had to stay in the room, we’d have more than a balcony to sit on, the photos don’t do the outside space justice, there’s masses of room with sun loungers and table and chairs, it’s just like having your own back garden. This was the first time we’ve stayed all-inclusive and the food at breakfast and dinner was plentiful with lots of choices, my husband is quite a fussy eater and he never struggled to find things he liked, the Christmas Day gala dinner was absolutely fantastic, so much time and effort had clearly been put in by the chefs and staff I just wish I’d taken photos of it – I was too busy eating! The only one negative is on the wine at dinner, the choice was only House red, white or rose, I would prefer more choice even if it means paying a supplement – maybe this is normal in all-inclusive and maybe we could’ve done that, I didn’t think to ask at the time. The pool area is lovely - really, really pretty and plenty of space to find your own peaceful spot, we didn’t have children with us but the ones there seemed to enjoy their own pool and play area. Covid measures were good – a plastic glove was issued on entry to any eating area and there were plenty more around if you needed a new one. The basic rule of thumb was if you’re stood up you wear a mask, obviously everyone forgets occasionally so the staff did gently remind people. Last but definitely not least, the staff – all the staff we encountered were friendly and helpful, reception staff were very accommodating in printing our boarding passes and health form to get back into the UK and the lady in the pool bar was particularly good. There were lots of activities if you wanted them but you were left alone if you just wanted to relax as we did. The entertainment was understandably fairly low key but it must be so difficult for hotels who normally want to get a party atmosphere but are unable to do so due to current restrictions on dancing and singing. Would I go back? In a heartbeat! If you’re reading reviews and trying to decide where to go in Playa Blanca, I would heartily recommend trying the Elba.