Bedømmelse af Elba Lanzarote Royal Village Resort

Gæstebedømmelse
TripAdvisor
Her ser du vores egne Apollogæsters bedømmelser af hotellet.
8,7 ud af 10 baseret på 42 Anmeldelser
Samlet bedømmelse
 
8,7 / 10
Rengøring
 
8,3 / 10
Korrekt online beskrivelse
 
7,9 / 10
Er dine forventninger indfriet
 
8,3 / 10
Faciliteter
 
8,2 / 10
Mad og drikke
 
8,0 / 10
Værelse/lejlighed
 
8,8 / 10
Service
 
8,3 / 10

Seneste anmeldelse


10 ud af 10

+
Der var meget rent over det hele , venligt, smilende og hjælpsomt personale
-

Bekræftet køb : 2020-03-20


5 ud af 10

+
???????
-
Syntes generelt det er upassende at sende sådan et spørgeskema ud, vel vidende fra Apollo’s side at vi har været spærret inde i denne corona tid. Bestemt ikke den ferie vi så frem til, kun ekstremt glade for at være hjemme igen.

Bekræftet køb : 2020-03-20


7 ud af 10

+
Boligen og pool området ved afsluttet renovering!
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Bekræftet køb : 2020-03-13


6 ud af 10

+
Flot hotel og sødt restaurantpersonale. Lækker buffet i restauranten.
-
Stort poolområde var under renovering, så det var ikke specielt småbørnsvenligt i perioden, og mange aktiviteter var desværre aflyst. Personalet i receptionen var ikke så imødekommende eller informative. La Nonna-restauranten, som vi fik en gratis aftensmad på, var ikke gearet til børn, så en ellers dejlig madoplevelse blev en smule stressende.

Bekræftet køb : 2020-03-13


10 ud af 10

+
-

Bekræftet køb : 2020-03-06


10 ud af 10

+
Underholdning hver aften Og vores suite med dejlig stor terrasse.
-
Let frokostmad til dem på halvpension (Det mest til dem med all inclusive )

Bekræftet køb : 2020-02-28


7 ud af 10

+
-

Bekræftet køb : 2020-02-14


10 ud af 10

+
-

Bekræftet køb : 2020-02-14


7 ud af 10

+
Fine egne hytter, fint poolområde
-
Opvask af service, som ofte var beskidt. Aftensmaden var noget ensformig og manglede lækre grønsager

Bekræftet køb : 2020-02-07


10 ud af 10

+
-

Bekræftet køb : 2020-02-07


Anmeldelserne er baseret på individuelle rejsendes indlæg på TripAdvisor (brugerside med rejser og hoteller). Disse personer kan have rejst med en anden arrangør eller individuelt. Apollo tager ikke ansvar for indhold eller udtalelser.


Gennemsnitlig bedømmelse

  • 4,5/5 Søvnkvalitet
  • 4/5 Sted
  • 4,5/5 Værelser
  • 4,5/5 Service
  • 4/5 Værdi
  • 4,5/5 Renlighed

0% af gæsterne anbefaler

2283 bedømmelser
Meget godt
 
1215
Godt
 
672
Middel
 
239
Mindre godt
 
87
Dårligt
 
70

5 nyeste bedømmelser

15-07-2021

Indlæg af AMOURSONTOURS Sunderland, Storbritannien

Nice family holiday

Reviewing under the current covid pandemic. We stayed at Elba 1st week of July. We arrived mid day along with another flight that arrived the same time. The reception team were fantastic, we got a nice welcome and introduced to the hotel. Our room was in the 1st Villas. The room was good for our family...clean...enough room to put all the family stuff away (clothes..cases etc)..equipped with kettle,dryer,TV,fridge etc. The beds were not too bad only issue is nearly falling between the gap when the beds moved in the night. The facilities around the hotel were very good. The pools were cold but your body adapts to it pretty fast. The entertainment in the day was very good the entertainment team put on great efforts to ensure people had fun experiences whilst working under the Covid rules. My little boy who is 2 was obsessed with 2 events the kids club and the teen area (wanting to win from the token machine)...the kids club has outside events but I didn't see any take place...that's not the fault of the staff it's probably the rulings we have in place...I imagine in non Covid times more takes place The kids mini disco was great for my boys too...there was probably 20 kids but they all seemed to have a great time...my boy did (he is a very active little man and was running around the stage). The bar area was nice and the staff were friendly...as the Euros was on we sat in the bar watching the games...the bar area is spacious enough for lots of people to enjoy their drinks etc. This statement has to be made clear that it is under covid times and I cannot really judge too much, I just have to give me view.... The minor issues I had were 2 and that is 1. The food not being great (one night I only had 1 item as the rest was not for me) again staff were friendly we got drinks straight away and helped when our boys bottles needed juice...to me I think there wasn't much of a diversity in the food maybe it catered for the guests from 1 set location more than others (I saw very few brits around the hotel and that's probably because we have appalling rules to travel...which nearly resulted in our family not being able to travel) I have friends that will be staying at the Elba in September and In May I am eager to see what they think of my views on the minor issues I am writing about. 2. This was an issue to me more than the rest of the family and that is the drinks and the bar by the pool. 1st day I asked if they do cocktails the gentlemen that was serving said yes and to scan the piece of paper on the side. The cocktails menu is not good at all and the only 1 I liked the sound of I was told I couldn't have it as it wasn't a part of the all inclusive (which was annoying because that's not all inclusive then that's partially inclusive)....there are plenty of drinks behind the bar that would make great cocktails but a cocktail is not orange and grenadine with a choice of malibu or vodka...you could make cocktails with malibu that would look summery use the slush machines to make cocktails it's soooo easy to make good cocktails. Overall we had a great holiday under the circumstances, all the staff were great and did their best to make all holidaymakers have a great time. I would recommend this hotel for families and for holidaymakers they want a very good hotel experience. Hopefully the 2 issues we had are resolved when we get out of this hell we are experiencing under this pandemic.

 
03-07-2021

Indlæg af emiegous

A wonderful vacation

It was wonderful from the beginning to the end! The room was good and the stewards were really kind and comprehensive. We took an all-inclusive offer and it was really worth it :) The buffet was for everybody and all was perfect concerning the covid. Special thanks to the animation team who was there to bring up a good atmosphere and especially Costa who is so friendly and kind and make us really happy :)

 
13-05-2021

Indlæg af Miri M London Colney, Storbritannien

Amazing holiday

If you're looking for a safe and wonderful stay, this hotel is for you. Very nice staff and still good food and very clean. 5 stars. I higly recommend it. We've been to lanzarote before, but we will always be back at this wonderful place.

 
01-05-2021

Indlæg af Pioneer581971

Honestly deceived / Muy descontentos

I write this review to prevent families from booking at Elba Royal Village at the moment. Right now the hotel only offers bad quality buffet food and comfortable rooms. And a big swimming pool. The gym is also open. Apart from that, you can forget about: the kids club, the spa, the restaurants, AND the good service. Waiters look tired and they are not kind to the clients. They are being too tight with the schedules: we are staying in the hotel in an all-included regime, and today we have just been left out of the restaurant with four hungry 3 to 7 y.o. children, because we arrived exactly at the time of the closure (14:30). The fact that we phoned 20 minutes before to ask for 5 more minutes to pick up the food and run to our rooms with the plates to let them shut down didn’t matter at all. They left us out with the food paid. Then we asked for a claims sheet and they refused giving one to us! the director is away for the weekend and we were happily encouraged to complain next monday when he returns. We are leaving on monday so basically the complaint will be useless this way. To sum up: I am sure this a great hotel usually but not now.

 
14-02-2021

Indlæg af 150sandy Hamilton, Storbritannien

Great Winter Break.

Spent 2 weeks here March 2020 just before the onset of Covid restrictions. Had 2 lovely suites with sunny back gardens. Rooms were comfortable and kept clean but lacking in wardrobe and drawer space. Good facilities for young children and great child entertainment. Food was fresh and plentiful. Restaurant could get busy with queuing for tables. You are allowed one visit weekly to the speciality restaurants which were excellent. It is a good 20 minute walk to the local shops, supermarket and bars/ restaurants. Overall it is a very relaxed hotel complex and a good choice if going with young children.