Bedømmelse af 9 Muses Resort

af MortenSeier London, Storbritannien

Service på højeste niveau!

Fantastisk lækkert hotel. Stille, flotte omgivelser. Fine værelser og et super poolområde (mildt saltet - så ingen klor!!). Virkelig god mad. Personalet er super søde og yder en exceptionel god service! Største minus for os, var at poolen kun var åbent mellem 8-19. Samt at Wifi på værelset var ringe.

af chippy378 Norwich, Storbritannien

Absolutely fabulous stay - fantastic hotel

This hotel was fabulous from the start. We arrived quite late at night and were warmly greeted and given a glass of sparkling wine whilst we filled out our registration forms. Our suitcases were taken to our room and we were personally escorted there. The room was lovely with a great balcony with field views. The whole complex is very clean and well-kept. We were overlooking the rooms with private pools and had room envy so I asked for a room upgrade. We were given a superior maisonette with our own pool and outside area. It was absolutely fabulous. Well worth the upgrade price (which was much cheaper than booking it from the start) We enjoyed 5 fabulous days and nights in our own little paradise. The staff are lovely and will do anything to help. They ordered us a taxi to take us to the airport on out return and that was a 5-star service too. The reception staff even came out and said goodbye to us. I wouldn't hesitate in recommending this hotel. We were breakfast only so can't comment on the evening meal. Breakfast was ok, quite a bit of choice but the hot food was cold when we tried it on the first morning - so we stuck to cold food after that. We also hired a car and traveled all over the island and this hotel was a great place to come back to each day.

af Lisa M Teddington, Storbritannien

Peasant Dinner Food...does what it says on the menu!! If it says lettuce, you get lettuce! even Lettuce Soup!

Looks 5* but food offering let's it down. Half board options for dinner is not up to standard. Sent most meals back or we did not eat them. Only two choices for starter and main. There was no vegetables with any of the meals until night seven and in my opinion the food was not nutritious. All the meals had a chive oil to make it look nice, but chive oil does not go with everything! We had to make a formal complaint with Maria who was on reception. We never received an apology from any of the management. The a la carte menu is lovely for lunch or dinner but you pay for this. You can swap your dinner for lunch but this was just a fresher version of the dinner. You need to buy water from the bar as the water is undrinkable, this was 2.50 Euro a bottle, which i think is excessive when there is nothing else available unless you go to the nearest shop 10/15 Minutes away and carry water back. We were there for 10 days, Elias was the senior server and he had noticed that we hardly ate anything, he gave the feedback to the chef and the last three days the food improved. Superior Suite has a tiny bathroom, two people cannot fit at any one time. There is nowhere to hang towels. Shower is of good quality and powerful. The room has an Nespresso machine and plenty of pods. The rooms are clean. A lot of waiting staff were in training, which we can understand early in the season, however whilst having lunch on one of the days it started to rain and myself and my partner were running with our food and drinks to get cover but the staff were more worried about the cushions on the chairs getting wet. More training needed. Stelios at the pool bar was efficient and caring and catered to all our drink needs. Vasilis in the main bar at night was great, chatty, quick and knew how to make a good cocktail, especially Margaritas! Where his proportions were spot on!

af amandaa0409 Kingston-upon-Hull, Storbritannien

One of the best hotels we have stayed at.

This hotel is amazing.. We visited for a week to unwind and relax and Oh boy did we do that. We had the most amazing room with a swimming pool.. it was perfect! We had breakfast everyday which was a buffet style and catered for everyones needs, with so much variety. The hotel and Pool were very clean and the gym was brilliant. The Staff is what made the hotel and the hostess Manager was a wonderful lady who we really enjoyed interacting with. Its a short walk to the beach and we did this every day and walked the beach line 8 K in total. There are plenty of restaurants and bars and its a very laid back place. We enjoyed our stay very very ,uch

af 413selina Southampton, Storbritannien

Lovely hotel but no way a 5*

Just got back from a lovely stay in the beautiful island of Santorini and stayed at the 9 muses hotel. The hotel grounds and pool area are lovely The breakfast was decent and the pool bar and lunch menu ok. Staff all very friendly and polite except the receptionist manager who could do with a course in customer experience training!! The first day we arrived we arrive at our hotel by 4pm Greeted at reception and then taken to our room (by this stage had been awake since 2am due to travelling to airport etc ) So we dropped our bags and quickly got ready and went into town for dinner. As getting ready my partner and I both noticing little things around our room as being dusty/floors not exactly clean and balcony and bathroom again floors could do with a wash. This was not going to bother us so we made decision to go to reception in the morning and just ask for our room to be properly cleaned. Next morning before going to breakfast went to reception to be meet with the manager. My partner spoke to the young lady and advised we were a little bit disappointed with the cleanliness of the room from the dirty floors to the dust and also the bottle lids we had found under the bed that morning. At no point did the so called manger attempt an apology and she would get it sorted she went into asking us why we had not mentioned it the day before if we had a problem ? What relevance was this ? We were not looking for a change of room or upgrade we were just looking for a tidy room Again we asked why this was so important and again she wanted to know why we hadn’t asked the day before very abruptly at this point. In which case my partner became annoyed with her and she then started saying to him how dare he talk to her like this ?? Long story short the room was then cleaned and balcony scrubbed which is not a lot to ask for any hotel hotel Although I loved the island I would chose to stay elsewhere in future.