Bedømmelse af The Volcan Lanzarote
||9,3 / 10|
||9,3 / 10|
|Korrekt online beskrivelse||
||9,0 / 10|
|Er dine forventninger indfriet||
||9,2 / 10|
||9,0 / 10|
|Mad og drikke||
||8,4 / 10|
||8,8 / 10|
||9,5 / 10|
Anja Gæbe La,
Bekræftet køb : 2020-03-13
Bekræftet køb : 2020-02-14
Bekræftet køb : 2020-02-07
Bekræftet køb : 2020-02-07
Bekræftet køb : 2019-11-22
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87% af gæsterne anbefaler4983 bedømmelser
5 nyeste bedømmelser
Hotellet er meget enestående. Belligende højt over byen med en smuk udsigt over havnen og byen. Indgangen er en efterligning af 2 gamle kirker med stille orgelmusik. Kunstig vandfald inden i hotellet. Flere hyggelige steder at sidde og nyde en drink eller en øl. Koster lidt mere, men det er ganske ok i dette Ambiente.
Friendly staff Was upgraded to Club with lovely room overlooking adults only pool Room very comfortable Stayed HB and both breakfast and supper was great with huge selection to choose from and excellent quality Great location near to marina with good variety of bars & restaurants nearby Would definitely recommend Thank you for our stay!
An amazing experience
Probably the best decision we had during the pandemic. We had this place booked in advance and we managed to visit in September. The staff were incredibly helpful and friendly. The room had a stunning view of the sea and easily accessible pool. Food was delicious and freshly prepared every day,we could not get enough. Overall an absolutely perfect experience. I will definitely be visiting again!!
Not 5 stars!!!
This was our second time at this hotel staying in a sea view room. We only booked this time as the price was lower. We paid far too much last time we stayed. The price was lower as the travel corridor from England had just opened. We therefore found the hotel to be value for money with breakfast. All guests had access to the club area as the large pool was not open. No adult only areas. The jacuzzi was fab overlooking the sea. We would have returned later on in our holiday after sailing for a few days. However the price had increased. They were not bothered about trying to offer us anything if we returned. Simply directed us to the internet. They didn’t seem that bothered either when one of there workers let himself in to our room at 10pm at night and continued to enter the room until I screamed as he did not understand English. Everyone has different perceptions of what 5 star is... If you have experienced a 5 star hotel were you are made to feel special and staff are at the top of there game this place is a long way off that.
Very pleasant stay, with thanks to all the wonderful staff
My girlfriend and I, both 31, had booked Hotel Volcan for a week in mid-November. With the announcement on an immanent lockdown in the UK we quickly moved the booking forward by one week by cancelling our existing booking. We'd booked through Expedia and recieved a full refund within 24hrs, no questions asked, so were able to rebook our new dates. The hotel is a large resort that caters for most needs. It was clearly well under capacity with the current situation so we're only able to comment on how it operates in these different times rather than in full flow. We booked the cheapest room (garden view) and half board. The room was lovely, large king-size bed, and plenty of space. The outlook was really nice to the point where we thought we may have been upgraded without word. Beyond the 10m of attractive landscaped garden was the marina, sea and view over the town and to Mount Roja beyond. The room was thoroughly cleaned every day and the hotel was very clean all over. The hotel is on the doorstep of the marina which has plenty of nice places for food and drink, there was also a really nice walk to the north along the coast hopping from beach to beach for a couple of km. Unfortunately some of the facilties in the hotel were closed so no Spa, bike hire or various bars and pools along with some confusion over whether we were allowed on the squash court or not. This was a case of see as we go as the information on arrival was sparse and the app we were told to download was pretty useless. The buffet breakfast on the whole was very good with a selection of pastries, breads, cold meats and cheeses, cereal, porridge, cooked breakfast including omelette station, waffles, crepes and churros. I can't think of much more one would want to be on offer. The dinners (included in half board booking) were buffet for the first week switching over to a la carte on our last few days as numbers of guests dwindled. On the whole they were good if not spectacular with a fresh meat and fish option each day that's cooked to order. Again a very good selection on offer. Marks lost over the inedible pasta options, we couldn't eat the cannelloni we tried one night and saw a couple on the table next to us take one bite out the lasagna and leave it the following day. If they'd not put these options out there would still have been plenty of choice so no need to worry. 7 euros for a litre of fresh water felt like a rip off though and they should review this pricing. The hotel was peaceful and staff excellent. We were able to go up to the rooftop hot tubs with a couple of our own beers for sunset every evening. Even in the day it was a quiet as one would like (unless you prefer a hotel with club music pumping out over the pool...) and the large sun lougers comfy for taking a book with the sound of the sea in the background. It was sad to see such a large hotel so empty and I would happily come back to see it in full flow. We did also enjoy the serenity of it all though. We can't give full marks due to the lack of options to get a beer or snack in the hotel during the day, poor wifi in our room, lack of information / not being forewarned about the reduced facilties which we should really have been warned about by email when we booked, inedible pasta option and the 7 euro water. However it did provide us with a relaxing break with good clean facilities in a great location for the 8 days we were there and I would recommend it to my friends and family if they were heading to the Canaries. We wish all the staff the best and please do go and enjoy if you're looking for a break in Lanzarote.
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