Bedømmelse af Ikaros Beach Resort & Spa

Gæstebedømmelse
TripAdvisor
Her ser du vores egne Apollogæsters bedømmelser af hotellet.
9 ud af 10 baseret på 10 Anmeldelser
Samlet bedømmelse
 
9,0 / 10
Rengøring
 
9,0 / 10
Korrekt online beskrivelse
 
8,9 / 10
Er dine forventninger indfriet
 
8,9 / 10
Faciliteter
 
8,9 / 10
Mad og drikke
 
8,3 / 10
Værelse/lejlighed
 
8,6 / 10
Service
 
9,1 / 10

Seneste anmeldelse


7 ud af 10

+
Beliggenhed, faciliteter, poolområde,
-
maden - vi oplevede inden for 5 dage at finde hår i maden, vi oplevede da vi påtalte det over for kokken i at han fjernede håret og stillede maden retur i buffeten :-( - generelt var buffetmad aftensmaden kedelig fordi den stod og blev tør og "overcooked"

Bekræftet køb : 2021-07-25


9 ud af 10

+
-

Bekræftet køb : 2019-07-28


Anmeldelserne er baseret på individuelle rejsendes indlæg på TripAdvisor (brugerside med rejser og hoteller). Disse personer kan have rejst med en anden arrangør eller individuelt. Apollo tager ikke ansvar for indhold eller udtalelser.


Gennemsnitlig bedømmelse

  • 4,5/5 Sted
  • 4,5/5 Søvnkvalitet
  • 4,5/5 Værelser
  • 4,5/5 Service
  • 4/5 Værdi
  • 4,5/5 Renlighed

88% af gæsterne anbefaler

1156 bedømmelser
Meget godt
 
782
Godt
 
257
Middel
 
82
Mindre godt
 
21
Dårligt
 
14

5 nyeste bedømmelser

02-07-2017

af tineo295

Fantastiske faciliteter til en afslappende ferie

Vi tilbragte 1 uge på dette skønne ressort som familie/badeferie. Selve ressortet og faciliteterne var i topklasse. Der var rent og pænt og ligesom en eksotisk botanisk have med de skønneste blomster og planter over det hele. 3 skønne pool områder og en dejlig tilhørende strand. Rengøringen var suværen, der var intet at sætte på det. Vi spiste super lækkert og med kæmpe variation i a la carte restauranten! Kvaliteten af maden var høj og det var gjort meget ud af autensiticet og oplevelsen i at der var forskellige kulturelle indslag hele ugen og MANGE retter. De andre restauranter på ressortet var blandet og mindre god i kvaliteten bortset fra Ayeri som var udsøgt gourmet mad. Desuden havde alle restauranter ikke bare havudsigt, men man sad direkte ud til havet! Faktisk var der havudsigt over alt på ressortet fordi det også lå lidt oppe men helt ud til havet. Resortet havde alt hvad man skal bruge, så der ikke var behov for at komme uden for ressortet - det skal så også siges at der var heller ikke noget at komme efter uden for! Kedeligt og på ingen måde hyggelig by eller natur. Lidt længere oppe kunne man finde Malias bargader, men det var ikke noget der havde interesse for os. Vi blev på ressortet hele ugen, så man skal nok være indstillet på at det er sådan en slags ferie man er på, der er ikke meget at opleve på det feriemål. Det meste af personalet var super venlige men der var ligesom de lige skulle varmes lidt op til det. Når vi var blevet kendte ansigter, fik vi lidt bedre service. Men vi blev altid mødt med smil, dog kunne man nogen gange godt føle de blev lidt irriteret, over nogle småting. Det var en smule underligt da vi først ankom og receptionisten skulle tjekke os ind. Det var ligesom om han læste op fra et manuskript, da han skulle forklare os omkring de praktiske ting. Det gik meget stærkt, var på dårligt engelsk og han kiggede ned hele tiden, så vi fik ikke opfattet meget af det. Til gengæld blev vi hentet og kørt til vores bungalow i golfvogne ūüėé Jeg har oplevet større service niveau tidligere på 5 * når man betaler mange penge for all inclusive osv. forventer man at også er højt niveau. Men alt i alt en super ferie oplevelse ūüĎĆūüŹľ

 
03-08-2016

af Bente M Danmark

Lever ikke op til Luxury Resort 5 stjerner

Bestilte 1 bungalow 3 voksne og 1 bungalow 2 voksne 2 enkeltsenge ved siden af hinanden ved relaxingpool i 11 dage all inklusive og forespurgte om resortet var overbook. Modtager mail: the hotel is not overbook. Your booking are confirmed. Ved ankomst er dette ikke virkligheden. Først dagen efter bungalow ved siden af hinanden men ikke to enkeltsenge som bestilt og lovet. Sovesofa meget dårlig direkte på fjederne og aircondition over denne. Ved relaxingpool også børnefamilier. Rengøring pool 2 gange på 11 dage.n poolbar ingen service. All inklusive indtil kl.00.30 herefter selv betale, is selv betale, køleskab 1 flaske vand pr person pr dag. Bestilling af coca cola på Main restauranten føret serveret når måltidet var overstået. Kødet i restauranten meget tørt og genbrugt i sammenkogt næste dag. "Ayeri" A La Carte restaurant 1. Besøg + 12 euro pr. person dårlig - A La Carte. 2. Besøg tema aften fisk + 48 euro pr person har aldrig i hele mit liv fået så dårlig A La Carte måltid og Service spild af penge. Opholdet på resortet, ekstremt dyr ferie i forhold til valuta for pengene dårlig oplevelse

 
25-07-2016

af LoneN773 Lundby, Danmark

Lever ikke op til 5 stjerner

Vi har besøgt dette hotel i 11 dage og jeg må desværre sige at det lever ikke op til sine 5 stjerner. Og value for the money. Vi havde all incl. Men måtte hver gang oplyse dette samt værelses nr. Vi kunne ikke få ex. En is, den skulle vi betale for, der var sådanne flere ting. I baren var det seperat drinks kort, hvis vi ville have fra det andet skulle vi betale. Pool service var dårligt. Relace pool blev støvsuget en gang i den periode vi var der. Da vi ankom til hotellet var det ikke de værelser vi var blevet lovet. Alt i alt en dyr oplevelse og bestemt ikke et hotel vi kommer tilbage til. Det skal dog siges at rengøring af værelser fejlet ikke noget, der var pænt rent.

 
13-09-2021

af Saxon R

Terrible price-quality ratio

I was at Ikaros Beach Luxury Resort for a one week all inclusive stay. I compare this hotel to other 5 star all inclusive hotels (I don't rate breakfast only stays here etc.). Like every hotel, it has advantages and disadvantages. Unfortunately, here the number of disadvantages definitely outweighs the advantages. The price of the one week stay in the all incl. option is not much lower than the stay at Lujo Bodrum or Regnum Carya and the standard obtained is definitely lower . Much lower than in Mitsis Hotels. Rooms very different, no standardization. A lot of rooms with a dramatic location and a view of the "uninteresting" places of the hotel. Opinions will be divided here, but when I buy a specific room, I want to get that, not information when checking in that "Your room is occupied and you will get a room of a higher standard." I like to walk a lot and I did not mind that I was given a room farthest from the beach. Very poor quality mattresses, diverging to the sides. A large bed, or in fact two small ones, pushed together with a gap constantly forming between the mattresses, into which you fall into the ‚Äúabyss‚ÄĚ at night. We sleep with my wife and baby in the middle , so it was a big problem for us. Cleaning: Very inaccurate. The problem is not only with cleaning the rooms but also the hotel surroundings. I did the test: I left the glass in a visible place on the fire extinguisher box and nobody took it for 5 days. Cleaning staff in the main building and ladies from the Kids Club are sick. A persistent, dry cough for several days in a row. We avoided places where sick employees were most often found. They work all the time in contact with guests despite the disease symptoms. Which is very worrying in view of the recent cases of Covid among hotel staff. Management should be very sensitive to such things. Poor menu in bars for all inclusive. Despite the presence on the menu, many items are missing. Alcohol is rationed. Not to clients directly, but indirectly, ie According to bartenders, they receive one bottle of specific alcohol a day. Drama. Another drama is the opening hours of the lobby bar, which opens at ‚Ķ‚Ķ .. 5:00 PM. I was also met with rude attention from the staff to other hotel guests. What, even in the case of their actual fault or failure to comply with the prevailing rules, should not take place in a LUXURY hotel. The neighborhood of the hotel was very neglected. Greece is a bit like Egypt in the EU. I will not write about minor flaws and there were a lot of them. And the Pros: Very good food in the main restaurant and a la carte restaurants, which are the strongest point of the hotel. The vast majority of the staff are very nice and helpful. They create a very good atmosphere. Therefore, my opinions are impersonal because I do not want to harm anyone. Beautiful beach and the hotel itself. Guests calm- mostly pensioners from Germany. It is a very quiet hotel, which may be an advantage for some and a disadvantage for others.

 
14-08-2021

af tinlek

BIG DISAPPOINTMENT

We were highly disappointed by this hotel. As already stated in numerous reviews here, we were also put in a dark and unfriendly room that seemed way below what was booked and advertised. Additionally part of their staff in the restaurants and at the reception is unfriendly to an extent that it is almost rude. The food is below average, both in the main restaurant and in the a la carte restaurants. To us, this supposedly "5 star luxury resort" was not even on a 4 star hotel level. We would never book this "resort" again. ROOMS We booked a Deluxe Bungalow to treat ourselves and spend some serious extra money on this, expecting to get one of the bright and friendly rooms advertised on their website. To our huge disappointment, we were put in a dark and unfriendly room outside the hotels main area (behind the reception building) and right next to the entrance road. The room was big, but the "living room area" of the room was separated from the bedroom by two walls and had no windows, TV or even a table next to the (dirty!) sofa. It was also right next to the open bathroom. The walls were bare, no pictures and no sufficient lighting, I have never seen such a loveless, unfriendly room. I have added numerous pictures so you can see for yourself what they sell their guests as "Deluxe". We raised this with the reception and their reservation manager, which were both not understanding and claimed that this was already one of the nice rooms. They showed us an alternative, which was even worse as it looked significantly smaller and had the window right to the road, so everyone could look inside and you had to keep the drapes shut at all times. RESTAURANTS While they advertise on their website and Instagram with nicely situated restaurants, please note that these restaurants are all a la carte, meaning that you have to pay extra even when you have booked All Inclusive or Half board. You can reserve them beforehand through a PC and often they are already fully booked for the next couple days so you have to eat at the main restaurant, which is not as nicely situated and had a limited outdoor capacity. The food in all restaurants we have tried is below what we would expect from a 5 star resort. In the main restaurant, if you go to the buffet at 8 pm or later, some of the trays are already empty. This happened many times so it looks like they don't restock fast enough. The staff is completely overwhelmed, many times we waited for 20 minutes or longer until someone came to take our drink order - often only after we had actively asked them to do so. The same in the a la carte restaurants, for lunch we often waited almost half an hour after we had finished our food to get any kind of attention from the staff (like removing the dirty dishes or bringing the bill), even though only 5 other tables were occupied and there were 4 waiters in the restaurant. STAFF / TREATMENT Overall part of the staff often seemed annoyed and unfriendly, we did not feel welcome at all. We ate lunch at the restaurant right next to the beach for a week and the waiter still did not recognize us. We don't expect special treatment, but that just felt weird after a while. Same with the reception, we talked to the same receptionist on Thursday and Friday about the check out and whether we could stay longer in our room and when we then checked out an hour after our last conversation she said "welcome to the ikaros", obviously thinking we had just arrived. Also it was my birthday during our stay, which was not really noted by the hotel, no card, no little gesture like a small flower in the room or some fruit. While one can of course not expect that, it is a super small but effective way to make a guest feel valued, especially as a supposed 5 star luxury resort. My boyfriend actively asked them to bring a small cake at dinner, which they did. I don't know if they would have done it if he had not asked, but I was happy about it nevertheless. The day beforehand, my boyfriend also booked a massage for my birthday and talked to the guest relations manager to ask if they had some kind of nice card for the massage that he could give me as a present. Therefore, the guest relations manager knew about my birthday. He also promised to give my boyfriend a card but never did. When we saw him later he also seemed to not remember my boyfriend. The only staff that I have to really applaud is the cleaning staff, they were always kind and extremely thorough. OVERALL This is a long review but I really wanted to give an honest opinion of what we experienced. I would not recommend to book this hotel, if you hope to get a 5 star luxury resort, because from what we experienced, that is not really what they offer. I have also added a picture of the beach towels that the guests can pick up by themselves at the pool - they are just thrown there in plastic bags that you have to open yourself. Also there was trash next to our rooms entrance everyday for at least half of the day - as I said, did not seem like 5 stars at all.