Bedømmelse af Colonia Santa Maria

af TriuumphNed Coventry, Storbritannien

Good to be back!

This was our third visit to the CSM, but our first since lockdown, It was lovely to to be back in such a great position for the beach and the nightlife. We normally get a room in the block right by the main pool and restaurant, but this time we were nearer the beach in room 171. The room was fine, with plenty of storage space, and everything working, Some issues with the TV not getting all the channels, but nothing major. We liked having a balcony that was always in the shade, and had enough bushes and trees to screen us from passers by. Our room boys soon learnt to clean early in the day so we could have a siesta, and kept everything topped up and the towels changed etc.   The reception and restaurant staff were as nice as ever, and looked after us well. Travelling with Tui, we had vouchers for three free meals a week in the restaurant. We always had curries at lunchtime, but sometimes asked for a change like prawns instead of chicken. A few head wobbles from the waiters, but no request was ever refused, and the curries were consistently good. We had eight out of our nine free meals, and no complaints. Breakfast was the usual egg chef, a few heated bowls of wedges, tomatoes, mushrooms and the like, plus Indian options. There could be a bit of a queue for the two toasters, but we always got there before the rush so it wasn't too bad. They could do with some different jams , and maybe some marmalade would be nice. The Nescafe sachets for the coffee were OK, but needed a pair of scissors to open sometimes. We started off using the main pool, and never struggled to get a sun bed. But we didn't like the ladders, which were slippy, and one was too wobbly, but when we went in our shower clean Crocs for safety, we were told off by the pool boys. So eventually we moved to the smaller pool, with a better ladder, more shade and less supervision! Both pools needed a good clean, and missing tiles and broken slats replacing, but nothing bad enough to put us off using them.   The road to the hotel, known as CSM Lane, used to be full of restaurants and bars, but not many survived the two years without British trade, so it was a bit quiet, but we carried on into Baga one way or Calangute the other  and found plenty of nightlife. So yes, as good as ever. We really enjoyed our stay, and hope to be back sometime ,   

af gizmo2957 lancs

Csm hotel baga goa

Lovely hotel, staff friendly, ideal location near beach ,good food ,road leading to hotel has plenty of restaurants if you don't want to venture further ,we will be returning in November hope everything is still fine.

af 403gauravg Atlanta, Georgien

Good Property with Non Friendly Management

I was in Goa for family vaccination and stayed here. I found the property very good, comfortable and walking distance from from the beach. Worst part of this place is its management which is very rude and not at all customers friendly.from day one i observed there way of talking is not good and very arrogant. Best part of this is like reception person is not interested to listen customer and just respond in rude manner. I don’t recommend anyone to stay at this place where resort does not respect their customersz

af prateeksha_13 Lucknow, Indien

Honeymoon Couple

Hotel is really very good ,Services are awesome . Actually I booked hotel for my Brother and sister in law - newly married in Feb 9 ,2023 .They had Visited Hotel on 11th Feb -14 th Feb 2023.They enjoyed their Pool side candle Light Dinner,The room and staff was very friendly and cooperative. Special Thanks to Mr.Sanjay ,Who Takes care of them very good.

af Excursion08114939871

NO VALUE FOR MONEY

ONLY RESORT LOCATION IS GOOD BUT ROOM SERVICE WAS VERY POOR . THIS PROPERETY WAS NO VALUE FOR MONEY . IN MY FOUR DAYS STAY , RESERVATION STAFF AGAIN AGAIN FORCE ME TO CHANGE OF MY ROOM AFTER TWO DAYS STAY BECAUSE OF THEY RESERVE MY ROOM TO ANOTHER GUEST. HOW ITS POSSIABLE. THERE IS NO ONE TO HEAR YOUR CALL TO PICK UP FALSE POTS FROM ROOM . AFTER THREE DAYS THEY CLEANED THE ROOM. AFTER ON AGAIN AND AGAIN COMPLAINT.