Bedømmelse af Le Meridien Saigon
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Dec2 evening lounge
A lounge that customers were denied entry without alternatives given was as good as a three star hotel without lounge. Simply poor management and communication by the lounge team. No excuse as possible maximum number of guest expected to visit lounge at any given day is available. If over capacity situation is anticipated a plan to handle the guests must be on standby ready to be activated. It could be temporary physical setup utilising part of restaurants/cafes/business center with adequate manpower ready to serve guests accepting alternative lounge equivalent venue, or offering other forms of benefits as appreciation to guests and also apologetic gesture for unable to serve them well. Instead of telling them off as if it was the guest’s own problem to visit lounge during peak hour. That was bad service and the young inexperienced lounge staff weren’t receiving proper directives from their higher paid managers and directors who failed to do their job.
Le Meridien Saigon had all I expected
Just walked into the hotel, I felt so welcomed by the front desk ladies, Thao and Julie, they were so friendly and helpful. My room 1117 was so clean, comfortable, stylish and had a nice river view. The bed was amazing comfy. Housekeeping lady was so team up with my schedule. It was ten minutes walk to the heart of the city, I felt safe even walking alone after 10:pm in the area. The gym had enough equipment to keep me stay indoors when outside was so hot in the afternoon, and the pool were beautiful too. I truly enjoyed the hotel and I will stay here again when I visit Ho Chi Minh City next time.
Service from excutive lounge is good
This is for second time we are here , first is 6 years ago and we like so much . The room nice with river view at 17 floor . Here I want to mention Carley from excutive lounge for a good service and very friendly . She doing very good job . Thank you so much Carley for the service .
I Recommend Le Meridien Saigon
Le Meridien is a very nice modern hotel in a great location with an accommodating and friendly staff. Eddie at the front door helped us with all our questions about the city and getting around town. The restaurant was delicious. We enjoyed the buffets at breakfast and dinner. The seafood was plentiful and cooked to order. Vy, Chef Pho, and Eddy were very helpful and friendly in the restaurant. The best croissants I have had. The room was spacious, comfortable, and clean. Nhan and Phuong took good care of our room. We enjoyed the city view. The gym was well equipped. The infinity pool had a beautiful river view. We enjoyed drinks in the Barson Lounge. The front desk staff was great to work with. There is a large blind that covers the window between the bathroom and the bedroom for privacy. Notre Dame Cathedral is under a 10-year renovation, but you can attend mass. A large church supply/book store and the beautiful Runam d'Or cafe are across the street from the cathedral.
Great Hotel, perfect location, amazing staff!
Yet another great stay at Le Meridien, Saigon I always feel welcome as soon as I arrive. Was very fortunate to be looked after my Rachel, who always makes that special effort to make sure that all is good with the room Great level of service, especially on the members lounge which is on floor 22. The lounge is a great place to have a few drinks in the free bar and to have a bite to eat before heading off out for an evening Room and laundry service is good with food being delivered within 20-30 minutes Hotel is good value for money
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