Gæstebedømmelse
TripAdvisor
Her ser du vores egne Apollogæsters bedømmelser af hotellet.
9 ud af 10 baseret på 35 Anmeldelser
Samlet bedømmelse
 
9,0 / 10
Rengøring
 
9,2 / 10
Er dine forventninger indfriet
 
8,9 / 10
Mad og drikke
 
8,4 / 10
Værelse/lejlighed
 
8,5 / 10
Service
 
8,8 / 10

Seneste anmeldelse


8 ud af 10

+
Personalet
-
Har ingen forslag

Bekræftet køb : 2023-09-10


7 ud af 10

+
Beliggenheden ud til en skøn strand.
-
Serviceniveauet og maden. Men også, at hotellet ikke længere er et voksenhotel, men et ungdomshotel. Ved hovedpoolen blev der hver dag spillet meget høj musik, ligesom det nu er tilladt at ryge på stort set hele hotelområdet.

Bekræftet køb : 2023-08-27


8 ud af 10

+
Værelse med delt pool, som gjorde at vi ikke behøvede at ligge ved fælles pool
-

Bekræftet køb : 2023-08-06


9 ud af 10

+
Ro! Det var plads til alle. Ingen stress for at finde pladser v/ eks pool til trods for at der ikke blev fulgt op på at få fjernet håndklæder, der hvor der var reserveret solsenge. God mad i restauranten med godt udbud af mad.
-
Se ovenstående om reservation af solsenge

Bekræftet køb : 2023-07-23


8 ud af 10

+
Personalet var så søde, hjælpsomme og professionelle. Specielt i forhold til allegener.
-
Giv alle noget engelsk undervisning. ;) noget af personalet var svært at kommunikere med da de ikke forstod ret meget engelsk. Hvilket virker underligt da der kommer mange englænder på hotellet. Det kunne godt være mere tydeligt i meny kortene på de små cafèer på hotellet hvilke allegener maden indeholder og hvad de evt kan lave glutenfrit.

Bekræftet køb : 2023-07-23


8 ud af 10

+
Området på hotellet
-
Det var bestemt ikke et 4,5 stjerne

Bekræftet køb : 2023-07-16


Anmeldelserne er baseret på individuelle rejsendes indlæg på TripAdvisor (brugerside med rejser og hoteller). Disse personer kan have rejst med en anden arrangør eller individuelt. Apollo tager ikke ansvar for indhold eller udtalelser.


Gennemsnitlig bedømmelse

  • 4,5/5 Søvnkvalitet
  • 4/5 Sted
  • 4,5/5 Værelser
  • 4,5/5 Service
  • 4,5/5 Værdi
  • 5/5 Renlighed

90% af gæsterne anbefaler

2740 bedømmelser
Meget godt
 
1775
Godt
 
721
Middel
 
181
Mindre godt
 
39
Dårligt
 
24

5 nyeste bedømmelser

21-07-2019

af natdf96 Albertslund, Danmark

Ikke en finger at sætte på opholdet

Kan klart anbefales! Venligt personale, skønne omgivelser. Værelserne var rene og pæne, og der er hele tre pools med hver sin unikke stemning. Morgenmadsbuffeten har alt, hvad man kan drømme om. Alt i alt ikke en finger at sætte på opholdet!

 
16-10-2018

af BirgitteElena Brabrand, Arhus, Denmark

Dejligt feriested til prisen

Meget lidt at sætte en finger på på dette lækre hotel. Især maden imponerede dels med et stort og varieret udvalg i aften- og morgenbuffeten og dels smagte maden godt og virkede hjemmelavet og af god kvalitet. Personalet på hotellet er overordnet set meget servicemindede og behagelige og taler godt engelsk. Hotellet fremstår pænt og velholdt i vekslende, indbydende materialer (sten, træ og hvidmalet) og ligner ikke det sædvanlige "kasse"-hotel. Palmer, træer og grønne arealer placeret rundt omkring på hotellets udearealer bidrager til den gode oplevelse det er at gå rundt der. Der er generelt tænkt på detaljerne i dekoration og design af bygninger og opholdsarealer. De tre pools er alle gode steder at nyde solen og slappe af på de komfortable solsenge. Der er generelt en rolig og behagelig atmosfære på hotellet. Stranden (der ligger dårligt nok et stenkast fra hotellet) udsøgt med blødt sand uden sten eller tang og rent, blåt vand, og der virker renholdt for affald. Værelset, vi boede på, var lille men pænt og blev holdt godt rent takket være daglig housekeeping. Der er flere gode restauranter på hotellet og i umiddelbar nærhed af hotellet, så det er ikke svært at finde god mad til frokost, når buffetrestauranten holder lukket. I poolområderne går en tjener rundt og spørger om man mangler noget, og han bringer gladeligt en drink eller et let måltid ud til din solseng. Lidt irriterende er de mange fly, der dagligt flyver hen over hotellet i lav højde og larmer en del - i hvert fald nok til at vække en om natten, hvis et vindue står åbent. Desuden er det en skam at hotellets spa er booket op flere dage frem, så man skal være ude i god tid for at få en behandling.

 
26-07-2016

af 612clausd

Fint hotel

Et fint hotel med, god service. Der er Gratis wi-fi men det virker ikke så godt. Der er en flot udsigt over havet men området som hotellet ligger i er ikke noget at skrive om. Der er en dejlig stor restaurant

 
12-11-2023

af richandliz28 Southampton, Storbritannien

Beware room descriptions

Short transfer time from Heraklion airport. First impressions on arrival, it doesn't look much from the outside, but inside the decor's modern and the landscaped grounds are pleasant. There's a few different pools, all with sunbeds, daybeds and parasols. Prime positions are bagged early, same as any other resort anywhere in the world, but we didn't have any trouble finding sunbeds even late morning. Check in was efficient. Our room ('cool room' per the website, aka seaview double) was at the end of the corridor on the second floor. Unfortunately it was extremely small and poorly designed, and did not match the photos or description given on the hotel website or the tour operator website. The bed itself takes up most of the room and they have managed, somewhat unwisely in a room as small as this, to squeeze in a desk and an armchair, leaving only just enough room to get by the bed. There is a tv - not the 32" lcd as included on the hotel's own website description, but a 20" screen tucked into the small gap between the wardrobe that was ours and the wardrobe that was next door's. We did notice that other rooms along our corridor did appear to have the full-size tv screen attached to the wall so probably could have been viewed from somewhere other than the bed, unlike ours. The desk holds the tea-making facilities and also serves as a bedside table on that side. The other side has what appears to be a lump of wood stood on its end for a bedside table. The lighting is poor. Each side of the bed has a lamp hanging above it and there are several switches on the walls that don't appear to operate anything. There is a freestanding lamp with no switch, so the only way to switch it on and off is directly via the wall socket, which is inconveniently underneath the desk, so you have to push the chair out of the way and get down underneath the desk to plug it in or unplug it, and then push the chair back again because there isn't enough room to leave it there. The only other light is in the entrance and does nothing to illuminate the rest of the room. There is a small wardrobe with 12 hangers and 2 half-width shallow drawers with a safe placed on the top, the other half of the wardrobe is taken up by the mini fridge, so can't hang a long dress. There is also another built-in unit which has no doors or openings and, other than taking up valuable space, it serves no function in our room at all because it's actually the back of the wardrobe from next door's room! That's a new one for us. There is absolutely no other storage, so our suitcases didn't even get unpacked past the few things we could hang and fit in the little drawers. Another unwelcome first for us. There's no hooks anywhere either, so although robes are supplied, there's nowhere to put them! Same for the open plan bathroom, no towel rails, no hooks, no door, and no wall - not even a glass one - between the bathroom and bedroom. The bath is of the jacuzzi variety with a hand held shower attachment and no shower door/curtain, so despite best efforts the water goes everywhere when using the shower attachment. Again, very misleading photos on the website of an over-the-bath shower attached to the wall, but that's not what you get. Literally nowhere to hang your bath/hand towels inside the bathroom, but there is a shelf and two sinks along with the little bottles of toiletries (shower gel, shampoo and body lotion supplied - no hair conditioner, so if you use it, byo or buy it in one of the local shops). The toilet is in its own cubicle across the entrance hallway and has a frosted glass door. The air conditioning was off when we arrived and took hours to cool the room on the first day, but then maintained the temperature pretty well after that. The balcony has a table and two chairs, and has a glass panel between the solid wall and metal rail so that the seaview is unhindered when you're seated. The bed is comfortable and we slept quite well during our stay. Pool towels are provided in the room and can be changed each morning. No spares and no towel exchange outside the specified times. The pools and sun terraces are clean and the poolside restaurant serves good food at lunchtime. Breakfast offered a good choice and there is plenty of seating even at busy times. The staff are constantly topping up supplies and clearing tables. The beach across the road is lovely, soft sand, shallow water and very gently shelving. Sunbeds and parasols are available on the beach and a lifeguard is on duty every day. There's also a few decent restaurants within walking distance. So to sum up, it's not a patch on other similarly rated hotels, but it's ok. Just beware your bedroom and bathroom might not be 'as described' or 'as seen' on the website.

 
09-11-2023

af jaynem18 Swansea, Storbritannien

Perfect for quiet relaxing break

Staff everywhere were excellent, but a big shout out to a very lovely young man Eni at the Stones bar, so polite and efficient, we thought he was the manager to be honest, obviously loves his job. We were bed & breakfast, couldn't fault the food and service every morning, hotel is based right on the beach, small very quiet road in front. Small friendly quiet village with a number of bars and restaurants, all reasonably priced with plenty of choice, The Island hotel is a very large complex, our room was right at the far end, we didn't mind as we like a walk, however if you have any motability issues request to be closer to hotel bars and restaurants, room was clean but not really 5 star, bed pretty uncomfortable, however it wasn't a huge problem and wouldn't put us off going again, we loved the place and highly recommend.