Bedømmelse af Kumara Serenoa by Lopesan Hotels
Samlet bedømmelse | 8,6 / 10 | |
Rengøring | 9,1 / 10 | |
Er dine forventninger indfriet | 8,7 / 10 | |
Mad og drikke | 8,1 / 10 | |
Værelse/lejlighed | 8,7 / 10 | |
Service | 9,0 / 10 |
Seneste anmeldelse
Allan,
Væggerløse
Bekræftet køb : 2024-03-16
Viggo,
Silkeborg
Bekræftet køb : 2024-03-16
Michael,
Tølløse
Bekræftet køb : 2024-02-03
Lars,
Nykøbing Sjælland
Bekræftet køb : 2024-01-27
Lissa,
Slagelse
Bekræftet køb : 2024-01-13
Bo,
Skagen
Bekræftet køb : 2023-12-23
Anmeldelserne er baseret på individuelle rejsendes indlæg på TripAdvisor (brugerside med rejser og hoteller). Disse personer kan have rejst med en anden arrangør eller individuelt. Apollo tager ikke ansvar for indhold eller udtalelser.
Gennemsnitlig bedømmelse
- Søvnkvalitet
- Sted
- Værelser
- Service
- Værdi
- Renlighed
72% af gæsterne anbefaler
645 bedømmelserMeget godt | 337 | |
Godt | 139 | |
Middel | 65 | |
Mindre godt | 50 | |
Dårligt | 54 |
5 nyeste bedømmelser
Volveremos
Nos hemos hospedado en el Kumara Serenoa con motivo del cumpleaños de mi madre y nos ha encantado. Tanto la habitación, como las zonas comunes están muy bien cuidadas y muy bonitas. Una piscina grande y muy cómoda con multitud de hamacas, sombrillas y camas balinesas. En cuanto a la comida, gran variedad y muy bien cocinada. Entre sus empleados destacar la labor de Salah recepcionista del hotel que tiene una habilidad innata para tratar con el cliente, muy servicial y siempre dispuesto a ayudarte y resolver tus dudas. Agradecer también al técnico que nos cambió el mantenedor el domingo día 17 de marzo por la tarde. Después funcionó de maravilla! Nos llevamos una grata sorpresa al ver a Jesús (monitor deportivo) que conocemos desde hace años por nuestras estancias en el Corallium Beach. Nos encantó saber qué Saro, Judi eran personal del Corallium Beach también. Muy simpáticas y atentas. Pablo y Ana nuevas incorporaciones del hotel, tienen gran talento. Salimos muy contentas del hotel. Volveremos!
Loved it
This is a fantastic hotel if you want a lovely chilled holiday. The staff are amazing so lovely always a smile and cheerful,they were dressed up when we arrived as it was a festival on , loved the interaction from them. The rooms were immaculate bed was great liked the hairdryer very good not like some hotels. The food was great loved the 11.30 and 4.30 snacks .the choice in main restaurant was great. The animation guy was so lovely. You should be so proud of your staff and your hotel my new favourite place thankyou for a great holiday .also we enjoyed the Balinese bed made to feel special with a la carte lunch and fruit platter thankyou
Some very good views, some just OK
We stayed at Kumara only recently, and these are our personal opinions The hotel is very smart, extremely clean, and welcoming. The staff are welcoming, too. As well as friendly, professional, and hard working. The guy who entertained us with quizzes and bingo deserves a special mention. He was funny and entertaining, especially during the rain! We couldn't fault our adults only junior suite. Lovely room, big bathroom and spotlessly clean. But only one wardrobe. The TV on the wall only gave us British; BBC news or Sky News. The towels were extremely thin. Not right for a 4* hotel. We had to pay for the use of the safe too. But the adults area outside was very quite and relaxing. We had use of the very comfortable Bali beds too. But, the hotel is nowhere near the centre of Maspalomas. To walk it takes an hour. Or the shuttle or a taxi. Nowhere to go for a stroll before or after breakfast and the same for an after stroll dinner. Just nowhere. The food: We paid for AI and we understand why this was. There were no restaurants locally to eat unless you were prepared to walk one hour into the centre or get a taxi. The good was good, bit not great. Very same-ish. As much as we understand the hotel had to cater for so many different tastes, it just became boring. It was fresh, for sure, but just not interesting enough. I usually do not like to criticise, but readers of reviews would prefer an honest opinion. We won't be visiting again. Mainly because there was nowhere to go, locally. It's a shame as the hotel itself is upmarket
Lovely place, we would recommend.
The Kumara hotel is kept very clean. We are here at present and chose to stay in the adults only section, worth the extra cost if you don't have children with you. It's a very quiet area, and well looked after. There is a small pool, very nice for a refreshing dip, but lacks the safety of at least one hand rail to assist with entering and leaving the water. We are enjoying our holiday. The choice and quality of food served is very good. It would be helpful if there was a leaflet of hotel information in the room, not everyone is able to download the app. It would be good if a small extendable wash rail was fitted to the outside walls of suites. We do find there is nowhere to go in the hotel in the evening after dinner. A comfortable seating area with bar and room for the singer would be a great improvement. Not every evening is warm enough to sit in a bar with open sides. Also this is a dining area, so after diners are finished eating they stay for the evening entertainment. So very few seats left for other guests. With just a few improvements this hotel would be excellent. If you like your early cup of tea and coffee bring your travel kettle, tea bags, etc., We would recommend coming here, it's a lovely hotel, and the staff are friendly and polite.
Lovely hotel
This was a last minute deal and I struck lucky. The hotel was spotlessly clean, rooms as described. I stayed as a lone adult with a toddler and our room was thoughtfully positioned by the playarea and near the bar, so after my little one was asleep I could hear the live music from our terrace. The music did not permeate through to our room. Staff were friendly and helpful. Food was clearly labelled in the buffet and Staff were mostly knowledgeable regarding allergies. Pool area was lovely, though it was cold despite being heated.
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