Anmeldelserne er baseret på individuelle rejsendes indlæg på TripAdvisor (brugerside med rejser og hoteller). Disse personer kan have rejst med en anden arrangør eller individuelt. Apollo tager ikke ansvar for indhold eller udtalelser.


Gennemsnitlig bedømmelse

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  • 4,5/5 Søvnkvalitet
  • 4,5/5 Værelser
  • 5/5 Service
  • 4,5/5 Værdi
  • 5/5 Renlighed

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27-06-2022

af jparkinson744 Leeds, Storbritannien

Tsilivi - Great. Contessina - Good

This was our third time staying at the contessina hotel, but our first since the the revamp. The hotel itself looks incredible, really chilled and relaxed environment and the staff are really friendly. The pool area is brilliant, plenty of sun beds that we didn’t need to fight for. The pool is nice and cool and was never overcrowded. The app has its upsides and downsides. We got stung a few times. We are if we can pay cash when the drinks were delivered to us which we were told was ok. Then when it came to check out we were hit with the bill again as apparently cash wasn’t available - annoying fee to encounter at checkout. We were then surprised that in checkout we had somebody putting drinks to our room and racked up quite a bill. Some were paid off by us before we realised, but then queried the cost and noticed this - another expense. Food and drinks around the pool are on the very expensive side (double/triple the prices of other places) but you get what you pay for. Breakfast area and choice of food was really good. A lot bigger than before the work was done so couldn’t complain. All of the staff were really friendly and on hand. The big downside to the holiday - As this was our honeymoon on check in we asked if we could upgrade to a swim up room and get the price so we knew what we were paying (TUI didn’t give us the choice upon booking). We were told by the reception that they would speak to the manager and this shouldn’t be a problem as rooms were becoming available that day. 2 days later we still didn’t have a response so followed up - to which this time we were told they will see again. After that point we gave up as there was no communication from the hotel, despite multiple swim up rooms being sat empty for the duration of our stay. Overall we had a great return trip to Tsilivi and Contessina. Would we stay here again from this experience and the cost of our stay, I aren’t sure. But we will definitely be returning to Tsilivi in the near future.

 
23-06-2022

af Malissa T

Superb!

I recently stayed here with a friend to celebrate our birthday. The staff treated us like royalty. They provide top notch service. This is a beautiful property and our stay was amazing! The staff goes above and beyond and are very welcoming. I would highly recommend a stay here if you’re in Zante.

 
22-06-2022

af TES444 Wakefield, England, United Kingdom

Fabulous stay, great hotel

Lovely hotel, very modern. Stayed in executive loft room, very pleased with it. Great bathroom with fab walk in shower. Nothing is too much trouble for staff, very friendly & welcoming. Absolutely spotlessly clean. Bottle of water & little sweet treat left in room each night. Fantastic breakfast, absolutely anything you could want. My only criticism would be that they need more highchairs for breakfast (we travelled with 1yr old Grandson) but we would most definitely stay again, looking at next year now and a swim up room!. Great holiday cannot fault hotel & staff - fabulous!

 
21-06-2022

af Z326DZjulieb

Blown away by this new reburbished hotel

On arrival we were greeted by the friendly concierge and welcome drink, whilst being efficiently checked in. We were booked into a junior suite with hot tub in the anterior complex. The room had an unusual design with a seperate toilet and separate power shower cubicle and dual sinks to the entrance to the spacious room. The balcony of these rooms are smaller. There are two 'out of this world' pools surrounded by the most comfortable bean bags and sun loungers with thick mattresses. Pool towels are provided. Drinks/Snacks/Smoothies/Cocktails can be ordered on the fantastic hotel app and are delivered immediately to your sunlounger or room. In the breakfast room there is a variety of cold foods( cereals, cheeses, cold meats, gorgeous cakes, fruits, yoghurts, breads, croissants) There is also a hot food buffet and fresh omelettes/pancakes cooked to order. Juices are provided in a machine. Prosecco is also an added treat. You have to queue for a variety of coffees made by a member of staff. All staff are welcoming and service is good. The brand new spa offers a mix of treatments. I can highly recommend the back, neck and scalp massage by Irene. Complimentary massages are offered around the pool. There is also a fully equipped small fitness room. The hotel is literally three minutes walk to the beach and there are loads of bars and restaurants leading into the town. Check out M eating and Halfway house for a fantastic meal and Sunset Boulevard for great cocktails. As we had such an amazing time we extended our stay for a further week. Moving rooms to our own plunge pool.(Room 509) The sun comes onto the mattress from 2pm onwards. However sunbeds are plentiful in the sun. The best bits about the hotel is the endless cleaning of all areas. There is a turn down service when you receive fresh towels , water and treats. every night. All the staff cant do enough for you. I didnt want to leave the pool area! ( especially the front complex one!) There are two small pools attached to the pools for toddlers. This hotel is most suited for couples or families with very small children. Music is gently played by the pool and live musicians visit in the evening. I would give this a five star rating. Thank you to all of the Contessina team.

 
19-06-2022

af Zp555000

Attentive complex

We stayed for 6 nights. Our purpose for visit was to relax as much as possible. Upon arrival a dedicated staff member intervied us and downloaded to our phone the app of the hotel, so that guests can easily arrange programs, and order any services The room was minimalistic, and quite practical, also it was equipped with a jacuzzi. We ended up spending our entire 6 days at the hotel, utilizing all amenities they could offer: the Spa, room service, bar, dinner. All staff members paid exceptional attention to us- and also every guest was given special attention. During several dinners we enjoyed the attention of Eleni, she truly devotes herself to the guests. The quality of services this Complex offer are truly exceptional. Great hotel, very helpful and nice staff. Value is reflected in prices, but it is worth it.