Bedømmelse af Valle Mar

af Hans B

Fantastisk hotel

Hotellet leverede op til alle vores forventninger. Fine værelser med altan, køleskab, badekar, tv. Intet at klage over. Super imødekommende, venligt og hjælpsomt personale. Både i entréen, restauranten, rengøringen og ved swimmingpoolen. Morgenmadsbuffet har meget bredt udvalg af både koldt og lunt. Vi spiste ikke aftensmad på hotellet, men kun hver dag se en fin menu på kortet. Swimmingpoolen på toppen af hotellet er et skønt at slappe af med en super udsigt ud over byen og havet (Ser ikke ud til at andre hotellet har swimmingpool på taget med den udsigt). Samtidig super fine drinks og mad man kan købe i baren ved swimmingpoolen. Beliggenheden af hotellet er også perfekt i starten af promenaden ned til centrum af byen, og lige ved opsamlingspunkt for busture og minitog til Loro Parque. Vil klart vælge dette hotel igen i Puerto de la Cruz.

af WHITESTAR2015

A disappointing food experience.

We have stayed at the Valle Mar many times & were pleased with our stay & now always go to the live music when Natalia Cordero is there as do lots of people however our experience of the food we received was very disappointing & certainly not to the standard expected of a 4 star hotel.We had pizza that was dried up & unappetising & very mediocre chips.Sadly we can't recommend the food in the Bangosol Cafe.

af mijyar Dublin, Irland

Very well looked after and good value

Very well maintained and quite good value. Really big and was never packed when I was there. There is snack foods and drink available. Umbrellas are an extra charge Safe and clean place to swim. Sea water pools and not warm.

af cookiesuffolk Woodbridge, Storbritannien

OK but needs a refurb

The good: the rooms are spacious, the dining room has lovely views, the bar and waiting staff are very professional and friendly, there are a few English tv channels in the room and a fridge, the rooftop bar and swimming pool offer a wow factor, plenty of sunbeds. The bad: the rooms need refurbishing, all brown wood panelling that's getting scuffed and it's a bit depressing, beds a bit hard, no kettle in room. No plug sockets near the dressing table - you have to unplug the tv to use hair straighteners. The reception staff are quite rude in that they stop attending to you to answer the phone and then carry on chatting for ages ignoring you, they don't wish you goodbye or anything, the food is varied and plentiful but it's always cold, cold chips, cold bacon, cold fried egg, cold baked beans, cold stews, cold grilled meats. Horrible. The cafe outside, Bangosol, is great. Live music every night, good service. The attached photos show view from rooftop pool area.

af Erin G Gateshead, Storbritannien

Holiday with friends to celebrate a wedding

We visited the hotel for our friends wedding and also to have a couple's holiday just us. Room was great for us and well cleaned and fresh towels everyday the housekeeper was brilliant and trustworthy nothing went missing at all she was so friendly as well. Down side our friends also came on same holiday with a young baby and another friend on their own. Their room was bigger and common sense would of been helpful for our friends with the young baby to have that room instead. Our single friends room was really big. The pool area was fab however not great for young babies as no child area but great for older children. The pool has great views. Down side there are a lot of rules at the pool and the pool guy takes these very seriously almost too much. Whilst I appreciate rules to keep us safe it wasn't always needed. A couple who came regular we were told were VIPs were consistently a problem our friends are VIPs they go all the time but it just felt there was also something this particular couple were complaining about. Food and drinks. Staff and food were fantastic all very helpful and delicious couldn't fault it. All in all a superb hotel we would visit again with maybe just minor tweaks to give it a 5/5