Bedømmelse af Gran Rey

af David T Whitley Bay, Storbritannien

Centrally located hotel with good facilities

We booked this hotel as part of a TUI package deal. On arrival we were greeted by friendly reception staff. We had a room on the first floor with a balcony looking onto the sea which gave a great view. The room was well appointed and very clean. The twin beds were very comfortable and quiet. The buffet choices for Dinner were plentiful and catered for most needs. Breakfast was a range of fresh fruit with a selection of meats and cheeses along with a selection of hot traditional breakfast dishes. The bar was very reasonably priced. The rooftop swimming pool was an excellent place to chill with a number of loungers placed around it for you to enjoy the sun. Also this is a great place for walkers to stay to use as a base to go on the many organised walks in the nearby national park.

af AudreyB971 Western Ireland, Irland

Clean Cental Hotel

Stated there in January with a large group the room was clean and quiet with a nice view of the mountains. On the last night the majority of the group came down with food poisioning We said this to the hotel they made nothing of it.

af MarcinDuron Krakow, Polen

Would like to come back!

The staff is one of the best aspects of this hotel! Very friendly, attentive, helpfull and always smiling. The hotel and rooms are very clean - I lived in one with back quiet view to the mountains. Loved it! Very rich breakfast with ocean view. Dinner with big variety of dishes as well. And the desserts! Everything was delicious. Very nice swimming pool on the top roof with ocean view. Big ocean beach in front of the hotel after crossing quiet street only.

af otmarg2014 Feldkirch, Østrig

Probably the best hotel in the Valle

The Hotel is ideally placed in the Valle. Bars and shops are within walking distance. Although the hotel parking and a road are between the hotel and the sea, it was no problem and in no way detrimental to the view and the immediate experience of the sea. During the night it was absolutely quiet and you could leave the door to the balcony open and just hear the waves. The pool on the roof was just wonderful with the sea on one side and the high mountains on the other. Breakfast was also served on this floor, and it was good with eggs made to order. The buffet dinner was of very high quality and offered lots of different dishes. Generally very good service in all areas. There is nothing we would want to criticize.

af L3528LXtraceys Arona, Spanien

Nothing like what we expected

First thing to point is that the hotel only has twin bedded rooms. They advertise Double rooms on their website but reception said this just means for 2 people. The car parking for a hotel this size is appalling. I had to wait in the car park for an hour to get a space because all parking around the hotel is open to the public including camper vans. In fact one van was parked outside our Seaview terrace for 3 days with 2 adults and 3 dogs inside. They even used the boot washing facilities at the front doors of hotel to wash clothes, brush teeth etc. Breakfast buffet was adequate with all the basics but dinner buffet in half board option was not good. Very little choice and a lot of the hot food was barely warm. Most of the staff in the hotel were really nice, especially the housekeeping staff. However, there is one member of staff in the dining room who never speaks is totally un-engaging and makes you feel most unwelcome. This needs to be addressed by the management, perhaps some customer service training is required for her. The room itself offered everything you need but the whole hotel could do with some attention to detail. It's location is good and it could be 4 star if it could sort out the car parking issues and improve on the food offered. We will definitely be back to Valley Gran Rey and La Gomera but not this hotel if we bring the car. Loads of precious holiday time wasted looking for parking.