Bedømmelse af Cordial Mogan Solaz

af Abdx122

Worst air- conditioning ever

Stayed in a Solaz two bedroomed duplex a stones throw from the family pool and a few minutes walk from the beach. The apartment was spacious, and really well equipped. But the air conditioning was truly awful and it was routinely cooler outside that it was inside. Despite the system being set for 20.5 degrees the coolest the aircon ever achieved was 26 degrees and topped 28 several times. It was so hot at night in both bedrooms we had to go out and buy electric fans. There were two other families there who had complained so much that the hotel brought in huge noisy dehumidifiers to try to cool their apartments . We loved Puerto Mogan but despite the considerable expense of the Solaz duplex our holiday was ruined and we will not go back

af Jackie C Horden, Storbritannien

Best hotel I’ve ever stayed at the staff were amazing the apartment was fantastic and the hotel itself was lovely loads

A fabulous hotel just got back after celebrating my 60th birthday there was a bottle of sparkling wine in the fridge waiting along with bottled water and orange juice and as a birthday gift I was given a spa day for myself and my husband.I’d say this is 5*in my opinion private hot tub had the superior apartments which had 2 terraces one for the hot tub and the lower one for dining outside the kitchen had washer dishwasher big fridge freezer microwave and 4 ring stove top everything you need for either self catering or going out

af amysH3005LI Belper, Storbritannien

Perfection!

My daughter and I enjoyed a superb holiday here - private, clean, very spacious, well-equipped and will definitely recommend. The upper apartments have more privacy for the hot tun experience so we were delighted.

af Rebecca P Gloucestershire, Storbritannien

Relaxing

First of all I want to say a massive thank you to all the staff at the hotel they made our holiday, they are the most friendliest and happy staff. Fabrizio and Raymond and the rest of the bar staff made us feel like we were part of the cordial family. The apartment was lovely very clean and was a bonus with kids to have a fridge and washing machine we had our own hot tub, but we were on the hotel premises there was 5 of us so we had a duplex. We were 5 minutes away from the pool and the weather was blooming lovely. Half board was great, great selection but after 14 days we went out a few times to Mogan ate in N44 which was over the road and sol and Luna on the harbour front. The Friday market was great. Haggle if you can 😂. Thank you cordial family for a lovely relaxing cocktail fueled holiday.

af GlasgowBurdy Glasgow, Storbritannien

Maintenance Issues

Second time in the Solaz apartments as a family of four with two autistic boys age 12 and 15. We booked direct with the hotel this year and were allocated Solaz duplex 103 which is within the grounds of the Cordial Mogan Playa hotel; most Solaz apartments are not, they are separate. What a shambles 103 is! It wasn't cleaned properly, there were cockroaches and bugs, the walls were scuffed, it was mouldy in the ensuite bathroom, there was a constant loud clicking sound 24/7 coming from motion sensors and the air conditioning didn't work, it was hotter than hell. Worse still, the lock on the sliding bathroom door in the ensuite clicked shut because it was faulty, trapping me in the bathroom shouting for help for half an hour! My husband unscrewed the lock from the outside. We changed apartments to Solaz 105 and from then on had a better experience. Cool air conditioning in the ensuite bedroom and living area, although like last year the aircon in the twin bedroom was poor. Very private hot tub on the balcony, great self catering facilities and no clicking noise. We negotiated with one of the hotel managers (Marcos) as our first night/day was ruined and he sorted things out. The Solaz apartments are expensive and the ones starting with 100 have air conditioning issues in at least one room. There are steep stairs in the duplex, making it unsuitable for anyone with mobility/sight issues - please be careful coming down the stairs in the dark. There is a distinct lack of mirrors in the ensuite bedroom which would be easily rectified and I cannot understand why it hasn't. There is space for a full length mirror above an electrical socket. All in all an excellent 6 days of a 7 night holiday, hence I have given a 3 out of 5 review. I will review the Cordial Mogan Playa hotel separately and I hope the hotel sorts out the maintenance issues I have detailed. See you again soon!