Bedømmelse af Kaila City

af Volle_Kent Bjerringbro, Danmark

Perfekt perfekt og perfekt.

Vi kommer igen. Et pænt hotel.☆☆☆☆☆☆ Rengøring.☆☆☆☆☆☆ Mad/buffet.☆☆☆☆☆☆ Personale.☆☆☆☆☆☆ Området.☆☆☆☆☆☆ Afstand til strand ☆☆☆☆☆☆ Et hotel som vi tager til igen når tur går til Alanya igen igen. Så ☆☆☆☆☆☆ over hele linjen. Perfekt perfekt og perfekt.

af Tyren1975 København, Danmark

Kaila city

Mellemklasse hotel beliggende i bydelen Oba ( Alanya ). Der gik nogen dage før man faldt til. Vi havde valgt ophold kun med morgenmad, da vi godt kan lige at gå ud at spise. En del havde all inklusiv. Der var kun en stor toastmaskine, hvor mange om morgenen lavede toast. Det ville være rart med en brødrister også. Det gav os udfordring, da man i pool baren solgte enkelte retter. Første dag skulle vi snakke med 4 forskellige for der blev givet tilladelse til der blev lavet burgere, fordi det var i frokost tiden ( for dem der havde all inklusiv ). Man blev dagligt mødt af man kunne købe buffet til frokost til 12 euro pr person. Det afslog vi, og man blev faktisk irriteret over det. På den uge vi var der var det ikke muligt at få mix toast som fremgik af menukort, vi blev oplyst der kun blev lavet burgere. Underligt man så ikke opdatere det enkelte menukort der findes. En simpel ting som en skraldespand på værelset vil et ønske, da der kun findes den på toilettet. Det værelset vi havde var der kun 1 stikkontakt. TV var på værelset, men kvalitet af ringe, da ingen kanaler havde klart billede. I området omkring pool, kunne man måske skaffe flere askebægere, da der dagligt var mangel på disse. Ligeledes nogen store parasoller, da dem der var ved solvogne blev fjernet og brugt ved borde hvor der skulle spise. Mulighed for leje af safty-box og late tjek out .

af Paradise65155849229 Runcorn, Storbritannien

Ideal hotel for quick getaway

Absolutely fantastic from start to finish, ideally placed for the beach and local amenities, food was great everyday was different, drinks good quality perhaps the only thing lacking was a cocktail menu for all inclusive which we were but value for money bar none fantastic hotel

af claudio b Firenze, Italien

they lied about the price via email and asked 40% more at the checkin

They lied about the price. I arrived at the checkin and they ask me to pay 40% more than what they wrote me 3 times in the emails. My spouse already bought all inclusive for one person in a double room. So i contacted Kaila City Hotel via email and ask how much i need to pay all inclusive. They write me 3 times the price for all inclusive, so we decide to go to Kaila. I also ordered a room for the 31 december with dinner and Kaila City Hotel confirmed this. I arrived at about 21.00 at Kaila Hotel, my room was not available for the 31 december so the reception took me to another hotel. The 2 man at reception, said " the 3 emails to me from Kaila CityHotel are not true, we do not know who wrote this to you" and they wanted 40% more euro. I show them the emails from Kaila Hotel, but they were not interested. I paid, no problem for me, but this is really not professional and not honest behavior. I will never trust them again.

af ryanbN835BJ

Pleasantly surprised!

My fiancée and I have just returned from a 10 night all inclusive stay at this hotel and would like to assist all other travellers considering this hotel as an option when visiting Alanya. To provide some context we are a British couple in our late 30s and this was our first visit to Turkiye. We booked the holiday as a cheap deal and arrived with zero expectations. Location - Perfect. Just a 5 minute walk from the beach, lots of shops, Bazaars, restaurants and bars nearby. The hotel is also just a €5 taxi ride in to Alanya town and the taxi rank is right opposite the hotel. If you like to shop then you’ll be in heaven. Lots and lots of selection! Food - Very good. The food was always fresh, cooked well, and tasty. The Breakfast is not great and not tailored to British taste however the omelette station was perfectly fine and there are lots of cereals on offer. If you don’t fancy a big lunch fear not, just wait an hour for the snack bar to open which provides Burgers, chips, pizza etc on a daily basis. For your evening meal the selection is quite varied and has a live cooking station every night which included Authentic Turkish Kebab (amazing!) Chicken, fish, Lamb, Kofta burgers. Not once did we struggle to find something to eat and we never went hungry. British couples with young children however may struggle to feed the rabble with a selection more tailored to European taste. Staff - Excellent. All staff speak fairly good English, if they didn’t they would find a colleague that could. The staff work extremely hard yet they were always polite and had a smile on their faces! Bar and Pool - Very good. The pool was not the biggest but was extremely clean! There was always free sun loungers and the pool was never packed. The bar was decent with Efes on tap, and a good selection of local spirits. They did stock authentic spirits (Smirnoff, Bacardi, Southern Comfort etc) however these were in addition to the all inclusive (a couple of euros). Room - Good. Not the biggest by any stretch of the imagination however the air conditioning worked great (and you need it in the Turkish heat!) the bathroom was a decent size, the balcony was quite small. The room was cleaned daily with water restocked in the fridge and clean sheets daily. Overall - Very good, we really enjoyed our holiday and would not hesitate in returning to both Alanya or this hotel. In fact we are already looking at booking a return in May next year.