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Gennemsnitlig bedømmelse

  • 4,5/5 Søvnkvalitet
  • 4/5 Sted
  • 5/5 Værelser
  • 5/5 Service
  • 4,5/5 Værdi
  • 5/5 Renlighed

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05-07-2011

af charlotteLancsUk lancs uk

Vil holde det hemmeligt

Reserverede oprindeligt på Green Garden Villas gennem James Villas. Gik med til at flytte, på grund af et vist administrativt problem, en måned før ferien skulle begynde. Sikke en ferie vi havde!!! Ankom sent, kl. 01.00 om natten, fik tilbudt drinks og brug af spa. Lige fra starten blev vi behandlet som respekterede gamle venner, intet var for besværligt for personalet. De syntes at foregribe alle vores behov. Morgenmaden var en kulinarisk nydelse, altid fremragende varme og kolde retter, serveret af den meget opmærksomme Jorge. Frugter, blomster og champagne var behagelige overraskelser, som blev leveret på vores værelse. Et adapter-stik dukkede op på mystisk vis, da et medlem af personalet bemærkede, at vi manglede sådan et til noget lægeligt udstyr. Hele stedet var skinnende rent og den indre og ydre indretning uovertruffen. Haverne var perfekte, og der var altid noget anderledes rundt om hvert hjørne. Spaen var en fornøjelse, vi har alle været i hver dag, meget afslappende. Vores pool var bare perfekt, ligeledes var den udendørs balkon og møbler. Ja, vi var på "den frygtede gade". Der skulle mere til end en tilfældig forbipasserende bil eller bus for at aflede opmærksomheden fra denne villa (Luna). Villaerne var indrettet med henblik på at sikre deres beboeres fred. Jeg kunne fortsætte med at rose dette sted, men har virkelig ikke lyst til at tiltrække for megen opmærksomhed omkring det. Vi vil muligvis få svært ved at få en reservation til næste år. Paradis for bryllupsrejsende.

 
18-05-2023

af Linda K Newcastle, Storbritannien

Wonderful oasis of calm

Just spent a fabulous week at this place. You enter through a door in a wall to an oasis of calm with beautiful gardens and pool area. Our villa was gorgeous with a sitting room, fully equipped kitchen, massive bathroom and large bedroom. No shortage of pillows and cushions and two televisions. Our private outside area was lovely with sunbeds, table and chairs and our own plunge pool. Breakfast had plenty of choice of hot and cold food, fruit, pastries etc and the lovely manager Fiona was there every morning to greet you and ensure everything was going well. We had dinner there one night and a couple of lunches....both excellent. The staff are amazing and couldn't do enough for you. If I had one observation it was that the plunge pool had no handrail and the steps are steep so may be difficult for anyone elderly or disabled. All in all, a five star experience!

 
25-03-2023

af Inspire52475254382 West Sussex, Storbritannien

A few days in paradise

We have just arrived home after an excellent few days at the Royal Garden Villas and thought it only right that we write a glowing review of the hotel and its staff. First positive about this place is the proximity to the airport. At around 20 mins by taxi, it’s close enough that you don’t feel as though you’re wasting too long travelling, and it’s reasonable in a taxi too (pre-booked through Holiday Extras). You arrive at an inconspicuous wooden door, but once you walk in, you are instantly hit with the beauty and tranquility of the place. The communal pool is at the front of the hotel and you walk over a small bridge to get to reception. The check-in and checkout experience is the only part of our trip that underwhelmed. It felt very transactional and not a lot of feeling from the member of staff. We arrived around midday and couldn’t access the villa until 3pm (which was as expected so no issue there) but there was no explanation of our surroundings to help us to understand where we could eat, what we could do, the pool, spa etc. It wasn’t a bad experience, but it definitely left us wanting a bit more . When we did get access to our Duchess Villa, we found an issue with the Expedia listing that had specified that there were 2 beds in the room, when in fact there was just 1. Reception this time were extremely helpful and within an hour or so, we had been moved and upgraded to the sensational 3-bed Villa Bali. This is without doubt one of the finest villas I’ve ever seen, with amazing decor, a great outdoor space and more space than we could ever need! You communicate with reception via WhatsApp (you can go and speak to them too of course) which was handy for any questions you had, and also to arrange times for housekeeping etc. The staff who we interacted with throughout, were all extremely friendly and despite the luke warm check-in experience, reception were fantastic for the rest of the stay. Breakfast is excellent with plenty of choice and eggs/omelettes to order. Fiona (Manager) is regularly mentioned in reviews and I can see why. She came to say hello at breakfast and knew who we were and that we’d had a problem with the Villa. She also kindly helped with dinner reservations in La Caleta on our second night. She and her team made us feel very welcome throughout our stay, so thank you. We made use of the pool and spa facilities at the sister hotel, Royal Rivers, and while Royal Gardens is stunning, Royal Rivers is something else. There are 2 pools, and with 1 on the roof and another on the level below which is one of the most relaxing spots I’ve ever had the fortune to relax in. I’d highly recommend a visit, not least to the pool and spa which is also incredible. La Caleta is a 20-25 min walk or €5 in a taxi, and you have to visit Char for dinner, but you’ll need to book! All in all, we had an excellent stay and I’d highly recommend staying here

 
21-03-2023

af Stephen K Bridport, Storbritannien

Perfect choice

Absolutely perfect, great position between golf courses, amazing rooms with plunge pools. The manager was brilliant, attentive and genuine. All the staff were polite and attentive. The decorative attention to detail is great, felt very at home here and will return

 
05-03-2023

af Caroline A

Fantastic experience

Fantastic service and the villas are really, really nice. Small, quiet hotel with beautiful interal design. Can strongly recomend this hotel. Close to a golf course and about 20-25 min walk to a very nice beach and restaurants.