Bedømmelse af Royal Garden Villas
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Reserverede oprindeligt på Green Garden Villas gennem James Villas. Gik med til at flytte, på grund af et vist administrativt problem, en måned før ferien skulle begynde. Sikke en ferie vi havde!!! Ankom sent, kl. 01.00 om natten, fik tilbudt drinks og brug af spa. Lige fra starten blev vi behandlet som respekterede gamle venner, intet var for besværligt for personalet. De syntes at foregribe alle vores behov. Morgenmaden var en kulinarisk nydelse, altid fremragende varme og kolde retter, serveret af den meget opmærksomme Jorge. Frugter, blomster og champagne var behagelige overraskelser, som blev leveret på vores værelse. Et adapter-stik dukkede op på mystisk vis, da et medlem af personalet bemærkede, at vi manglede sådan et til noget lægeligt udstyr. Hele stedet var skinnende rent og den indre og ydre indretning uovertruffen. Haverne var perfekte, og der var altid noget anderledes rundt om hvert hjørne. Spaen var en fornøjelse, vi har alle været i hver dag, meget afslappende. Vores pool var bare perfekt, ligeledes var den udendørs balkon og møbler. Ja, vi var på "den frygtede gade". Der skulle mere til end en tilfældig forbipasserende bil eller bus for at aflede opmærksomheden fra denne villa (Luna). Villaerne var indrettet med henblik på at sikre deres beboeres fred. Jeg kunne fortsætte med at rose dette sted, men har virkelig ikke lyst til at tiltrække for megen opmærksomhed omkring det. Vi vil muligvis få svært ved at få en reservation til næste år. Paradis for bryllupsrejsende.
This hotel may seem ‘all that’ but the service is disgusting. The staff ignore you and are not helpful. I saw the reviews and thought we would return here many times a year, but never ever again!!! You will have your money taken from you, you will not get value for money and don’t even think about complaining because nobody will listen. I’m a travel agent and will warn every client or person I speak to about this hotel
Firstly I would like to say that the staff at the hotel are wonderful.Nothing is too much trouble especially in the restaurant ( we only had breakfast). Very helpful and when we arrived our bags went easily to our room and the car was parked ( we weren't quite sure where). Everyone was very friendly and I would say that this is the hotel's biggest asset. The breakfast was served in a basement restaurant lots of choice and spotlessly clean. There was cooked breakfast and fresh fruit etc. I wasn't very keen on sitting in a basement setting so we didn't have dinner there also there seemed to be piped music which wasn't our taste. I know there is a BBq some evenings outside. Our room itself was great as was all the inside areas but unfortunately outside was very noisy from traffic off the road and a an AC unit rattling. I think our room was one of the budget ones that suffers from road noise unlike some of the other rooms maybe.We were there to relax and enjoy the sunshine so we ended up going to a lovely beach nearly every day nearby . I would have stayed at the pool but there were about 6 sun beds and it was sitauted near the reception area where guests were going back and forth and it didn't feel very restful. It felt like being in a corridor. For us I guess it didn't quite work as a hotel but there are geat things about it especially if you want to play golf as it is next door.
Beautiful setting, not much in short walk distance.
The decor was superb, service and welcome excellent, just as you would expect. In my opinion the hotel is better suited to couples than families. Very quiet, very compact, small pools, nothing really happening, which is my ideal, but not for my teenage sons. Menu choices for both room service and in the restaurant were very limited especially for a vegetarian. Nearest local restaurants are a long walk or a drive away, which means a taxi or somebody staying on water rather than wine 😳 We all enjoyed our 45 minute slot in the spa, it was beautiful in the dark and nice not to have to share with another family. The worst part for me was that we had a couple of lizards in our room. OMG, I didn’t sleep! We managed to catch one and set it free thirty mile up the road 😂 but our villa was two storey and we could not reach the other one on the stairs. There were also a couple by the pool. I think the beautiful setting and the trees provide a sanctuary for them, as I’ve not had this problem in concrete jungle hotels in Tenerife such as the Hardrock.
I cannot recommend this hotel highly enough, the service here is as good as I’ve ever had in a 5 star hotel, the room ( apartment ) was perfect, the food excellent one little suggestion, a daily special would be really good to add variety to the menu, a perfect location for golfers, a reason to return to Tenerife Thank you Royal Garden Villas
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