Bedømmelse af Aegean Land

af dovac700

Très bon séjour en famille

Nous avions reserve une suite avec piscine privée qui était moderne et pratique (grande salle de bains, rangements..) La piscine très sympas et très propre, nettoyage tous les matins par le personnel . Accès directe à la plage de l'hôtel qui est magnifique. Le personnel est vraiment très serviable surtout à la réception . Petit bémol : la qualité du petit dejeuner qui pourrait être amélioré. L'hôtel est très bien situé à 15mn de CHORA. Nous avons passé un très bon séjour.

af fredfige

Description mensongère des chambres avec « vue sur mer » attention arnaque!

La chambre avec vue sur mer a vue …sur un mur! Et à la réception on s’en moque… En cause l’agence de voyage qui booke directement les chambres. Accueil désinvolte de l’hôtesse de réception, voire sarcastique lorsque je lui ai dit que la chambre n’avait pas vue sur mer.

af M_Thompson_1986 Vancouver, Canada

Amazing stay

We stayed here in October as part of our honeymoon. They had multiple types of rooms to choose from and we got one with our own private pool. The place was beautiful and well maintained right on the beautiful beach in Plaka. The staff was kind and check in was easy. They arranged for a free transfer from the airport for us. The room was beautiful and clean and they provided lots of clean towels and towels for the beach. Afterwards we went to Santorini and we immediately missed our piece of paradise in Naxos. We called Aegean palace and asked if we could come back. They were in the process of closing down for the season but they let us come back even though we would be the only guests there! We were so happy to come back to what felt like “home” in Greece. We told them we didn’t need a thing from them and we were just so happy to be back, but they still checked on us during the stay to see if we needed any towels or cleaning to be done and if we were doing okay. We were so grateful they let us enjoy the rest of our Greek vacation there. We hope we can return one day we loved Naxos.

af miltosapostolidis Chios by, Grækenland

A lot needs to be improved

We stayed here for 3 days at the end of September 2023. We left with mixed feelings. On the one hand, we had a relatively good room (with maintenance problems, although renovated: the windows did not close well, one of the air conditioners did not work) and the adequate front desk, on the other hand, the hotel has many important issues. I don't know if it is a family-run hotel or if it is managed by a company, but it is clear that there is a management problem. The staff either does not exist (swimming pool) or if there is, the host does not feel it. During the three days we stayed, no care/cleaning was done in the room. We had to go looking for the maids to get clean towels. But where the real big issues are at breakfast. It's not just the lack of variety, it's not just that the food was not renewed (and you were forced to take what was left... ), the main issue was the very low quality of the items offered. Sugary concentrated juices !! ( this is the first time I have come across something like this even in hotels of a lower (nominal) category!! The coffee machine offered an undefined coffee without any taste and whether you drunk it or not, it was the same. The plates all three mornings we had breakfast were empty and dirty, an omelette full of oil, the vegetables wilted and stale, there was no yogurt and the cereals (the few that were available) were of the lowest quality. But what was really infuriating was the staff at breakfast. Not only did they not offer any services, but they were demonstrably indifferent, they didn't even leave the bar, where they were looking at their mobile phones. I really wonder what the management of the property is doing? Does it exist? at no point during our stay did we feel that there was a direction in the service of the guests. The hotel is not 4*, but much lower. Although its location is good, all the rest lead me not to recommend it

af Hewards

Stay somewhere else

We were a family of 4 adults and one baby. We, two of us, stayed in room 138 which is one of the older rooms for four nights 1/9. Toilet seat was broken, shower leaked all over the bathroom floor. Pillows were awful and I am not even going to get started on the mattress ! Customer service skills for the staff was none existent, especially around the pool and at breakfast. Felt like I was doing them a favour by staying there and not the other way round. On the up side Daniel on the beach was lovely and nothing too much trouble together with the cleaning staff …. Get them to train the rest of your staff. Location ok you are towards the far end of Plaka beach bus stops outside so easy to get to Naxos Town. Would I recommend NO, there are far better places to stay in the area ! Not good value and did not feel welcome