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Bedømmelse af Elounda Bay Palace

Gæstebedømmelse
TripAdvisor
Her ser du vores egne Apollogæsters bedømmelser af hotellet indsamlet af Reevoo, der er en uafhængig 3. parts service til anmeldelser.
Samlet bedømmelse
 
8,9 / 10
Rengøring
 
9,5 / 10
Service
 
8,6 / 10
Faciliteter
 
9,4 / 10
Mad og drikke
 
8,0 / 10
Værelse/lejlighed
 
8,8 / 10
Er dine forventninger indfriet
 
8,4 / 10
Korrekt online beskrivelse
 
8,3 / 10

Seneste 10 Anmeldelser


10 ud af 10

Rikke,
Fredensborg

+
Beliggenheden og flotte værelser og gode solsenge
-
Gulvvask på værelset i løbet af ugen. Nespressomaskine manglede ved ankomst og da den kom duede vores kapsler ikke, da det var en erhvervsmaskine. Alt for dyrt at tage en halv liter vand i minibar. Ville gerne have vist at det var billigere at købe en liter i poolbaren.

Bekræftet køb : 2019-05-26


9 ud af 10

Kent,
Göteborg

+
Lugnt och tyst.
-
En belysning ovanför spegeln på badrummet saknades.

Bekræftet køb : 2018-06-10


10 ud af 10

alexandra,
stockholm

+
Personalen
-

Bekræftet køb : 2018-06-04


8 ud af 10

Charlotte,
Sockholm

+
Det rum vi blev tilldelade natt två efter ett minst sagt dåligt rum natt 1. Och Frukosten!! Bästa frukosten.
-
Om en gruppresa kommer med 20 personer och har betalat in lika mycket för resan bör alla få likvärdiga rum.Det jag och min vän blev tilldelat( efter första katastrofnatten) rum 334 är minst den klassen på rum alla i gruppen bör ha fått.

Bekræftet køb : 2018-06-04


8 ud af 10

Annika,
Torslanda

+
Fina rum och lokaler. Jättefin pool och strand. Trevlig personal.
-
Bättre mat för ett 5-stjärnigt hotell. Kackerlacka i badrummet (fick hjälp snabbt)

Bekræftet køb : 2018-06-03


8 ud af 10

Ankin ,
Liljegren

+
Frukost buffén, närhet till strand
-
Personalen hade lite svårt att förstå oss (vi dem) när vi checkade in, dock väldigt service minded.

Bekræftet køb : 2018-06-03


8 ud af 10

Helena,
Göteborg

+
Städningen. Maten.
-
Insyn till badrum toalett. En mer täckande rullgardin i badrummet. Lägre priser på dryckerna i bar och restaurang.

Bekræftet køb : 2018-06-03


10 ud af 10

Birgitta ,
Stockholm

+
Fantastiskt hotell på alla sätt. Vi blev uppgraderade.
-
Inte till hotellet men eftersom vi blev uppgraderade till detta hotell så var vi oförberedda på prisnivån.

Bekræftet køb : 2018-05-21


10 ud af 10

,

+
-

Bekræftet køb : 2018-06-04


8 ud af 10

Lena,
Göteborg

+
-

Bekræftet køb : 2018-06-03


Vis alle anmeldelser

Anmeldelserne er baseret på individuelle rejsendes indlæg på TripAdvisor (brugerside med rejser og hoteller). Disse personer kan have rejst med en anden arrangør eller individuelt. Apollo tager ikke ansvar for indhold eller udtalelser.

Gennemsnitlig bedømmelse

  • 4,5/5 Sted
  • 4/5 Søvnkvalitet
  • 4/5 Værelser
  • 4,5/5 Service
  • 3,5/5 Værdi
  • 4,5/5 Renlighed

76% af gæsterne anbefaler

824 bedømmelser
Meget godt
 
411
Godt
 
241
Middel
 
97
Mindre godt
 
41
Dårligt
 
34

5 nyeste bedømmelser

01-07-2018

Indlæg af Kunngu Mahe, Indien

Upersonligt dyrt og langsom betjening

Hele restaurant området, upersonlig og buffeten er ikke anderledes end andre steder. Mangler hygge og personlig præg. Nogle af personlig lidt stresset. Alle sad vi der lidt robotagtige og spiste hver vores mad. Bad om at få fixet air con - her på 2 døgn ikke fixet. Købte et tillæg med havudsigt, fik kun delvis havudsigt. Personalet tilbød os værelse med mere havudsigt for 150 euro natten. Det er et godt værelse, dejlige senge, rent og fint. Men ærgerligt at hotellet, burde gøre mere for servicen. Kaffemaskinen var i stykker men blev hurtigt skiftet ud. Strand: Lækker strand. Men lille. Høj musik og larm... Da vi ville tage en kuvert/linned til solsengen, fik vi skæld ud af personale, vi måtte ikke tage en derfra, men skulle hente vores håndklæder i værelse. Vi glemte vores badekåbe i stranden, men vi har ikke fået udleveret en ny, ifb med rengøringen. Værelsesfacilitet. Faciliteten er helt okay og fortjener 5 stjerne, servicen fjerner den 5 stjerne. Rengøring - godt - virkelig god God senge. Ingen gulvtæppe. Fik værelse med delt græsplæne terrasse. Buffetren er industriel og kedelig. Bar har god service - men der er dyrt 25 euro for en halv flaske hvid vin (og i restauranten). Vi købte afbudsrejsen hos TUI - som har prøvet at hjælpe os så godt de kunne. Vi bad om voksenhotel helst med 5-6 stjerne, så vi kunne slappe helt af, men den søde TUI medarbejder søde sagde det er så sjældent at der mange børn i et 5 stjerne hotel, så det skulle vi ikke frygte. Der var mange børn og mange babyer.. Der var mange børn og mange små børn/babyer. Men TUI var meget behjælpelige på stedet.

 
16-06-2019

Indlæg af hammer59 Bedford

A pretentious hotel ( 5* I think not)

We have just spent 11 nights at this resort from 2nd June to 13th June .The check in was easy we just had to have our passports photocopied fill in our home details and register a bank charge for a guarantee for charges that we would sign to our room during our stay. We were then escorted to our room and the bellhop showed where everything was and how to use the room key and air con. There were two trays with cold meats and a Greek salad for us and complimentary bottles of wine and water and a selection of fruit. The room was very well appointed with a king-size bed, flat screen TV and fitted wardrobe of a good size with adequate hangars. There were also side cabinets with draws in for smaller items. There was a safe in the wardrobe free of charge, which was accessed using a standard key, which was a bit dated and meant we had to carry it with us all the time. The bathroom had a hand basin; a WC also there was a bath with a fixed shower head and a flexible shower head. The bath was quite difficult to get in and out of as there was no handrail or slip proof mat. In the wardrobe there was also a mini bar stocked with sparkling water and soft drinks, spirits and beer were also supplied. The pool area was very clean. There were lots of sun beds either on the lawns or on the terrace The beds were of good quality and the beach staff would come and put a towelling cover on them as soon as you sat down they would also put up take down your sunshade for you. There was also a couple of small beaches with sun beds and parasols. The Poseidon pool bar served a good range of drinks and there was a waiting on service( Irene .George and Anna were very hospitable and friendly) around the pool and beach area. The main buffet restaurant The Aretoussa was very good for breakfast served between 7:15 & 10:30.Lunch was served between 12:30 & 14:00 and dinner was between 19:00 & 21:30.There was a wide variety of foods, although they could have been a little hotter. Lunch could also be taken at The Ariadne or F restaurant (although this was not open for the first few days) We did not try any of the a la carte restaurants, The Thalassa waterfront, The Dionysos , The Blue Lagoon, The Kafenion or the Argonaut as these were spread around the complex away from our room.The Sail In bar was open from 10:00 and 1:00 Johnny the head barmen was very friendly and hospitable a wait on service was supplied (Eletheria & George did a good job). There was a wide variety of drinks that were of a good standard. The Erato bar was open from 16:00 & 00:30 and offered the same service as the Wave Sail In bar. There was a singer here most nights. Room service was provided with a surcharge of €5 per visit or for the A la Carte after 16:00 €15. The staff throughout the hotel were very friendly and helpful. All in all, we had a good time but feel that but for a few minor things it could have been exceptional. 1 Some staircases and steep ramps had no hand rails 2 The drinks were pricey (€3 .50 for a soft drink/mixer. €7 for a large beer and€ 7.50 for a spirit). The mini bar was also pricey, and you had to pay for still water which I have never done in the past. This hotel is portrayed as a 5* but is no more than a 3*+. The only 5* things are the staff and the location. The bed turn down service was farcical, sometimes they would come to do this before we had even gone to have our evening meal. The rooms are a little tired and need a facelift before reaching that 5* level. The antiquated system of a safe key should be eradicated and replaced with an electronic safe. There is an air of ‘snobbery ‘at this hotel which was at times quite annoying. We would probably return to this resort, although we would have to consider the prices of things beforehand.

 
12-06-2019

Indlæg af 569JohnM569

Horrible Service

We spent the entire day traveling only to be told that we could not go to the buffet (yes the buffet) because I didn’t have trousers. So I paid the over priced fee for a sub par room with a hose and fire extinguisher sitting directly out front of my door where my 18 month old and 5 year old can hurt themselves and then they won’t let us eat either.

 
07-06-2019

Indlæg af D2843WLbrians Bristol, Storbritannien

Return visit as honoured guest visitor

Little bit of paradise, booked direct with hotel, so got loads of great extras, inc transfers to and from airport, cocktails b4 dinner everyday, fresh fruit and sometimes cakes in our room , paper delivered if wanted, really friendly helpful attentive staff, beautiful grounds and beach , food was excellent, and lovely surprise to be whizzed through check in at Heraklion airport by the Mercedes taxi drivers mate! all of which ended up being less money than a package, thoroughly recommended for a sunny lazy break.

 
03-06-2019

Indlæg af ydukhanin St.Petersburg

Truly exceptional place for a relaxed beach holiday!

This year we decided to visit Elounda Bay Palace 22 years after we were there for the first time in 1997. It was nice to see that the hotel had improved a lot, while maintaining its original charm. The sea, the beach and the gardens are absolutely terrific. As well as the staff with their outstanding hospitality. We booked directly with the hotel, and were offered the Honoured Guest Programme, designed specifically for returning guests. Everything: meeting at the airport, transfer to the hotel and back to airport, complimentary services were great. I was especially delighted with check-in assistance for our flight back, which helped us to completely avoid fairly long queues in Heraklion airport. The room with a garden view was nice and tidy, cleaned twice a day. Some mosquitos were there, but that's inevitable when so much greenery is around We'll definitely come back soon.