Bedømmelse af The Avenue
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0% af gæsterne anbefaler252 bedømmelser
5 nyeste bedømmelser
An act of amazing kindness
This is not a review of the hotel but a compliment to one of their staff Mr Ayman Elbazar who is the customer relations officer at the hotel. Last night whilst traveling home I was near the hotel when I sustained a burst tyre I pulled over and was attempting to change my wheel for a spare it was raining hard suddenly a vehicle pulled up and the above named gentleman got out of his car and unprompted proceeded to change my wheel this was an amazing act of kindness and if this is the level of care from a member of staff to a pensioner in trouble the I wish to congratulate the hotel And of course thank Mr Ayman from the bottom of my heart
Room- Poorly Maintained Houskeeping - Poor Housekeeping Service - Need to call them 4 time before you even get water supplied to the room Very poor standard. The reception people are so lazy and they answer your calls as if they are doing mercy on you. The option for quaratined food is very limited, if you are vegiterian then you are done as they dot have a good veg option.
the team of Jessele on the front desk is very helpful with queries and the housekeeping team lead by Mam Esther with naresh and helal are very accommodating, Pramila and Merina on the Mezzanine are very attentive and cater to your food needs. all in all happy with stay very comfortable..
2 days quarantine jrny
I was stay for 2 days quarantine..it was extremely good, Room was very clean and hygienic, especially thanks to the kitchen team for the delicious food... there is a magic in the chef amir's hand to cook the excellent food for guest's...... thanks to the f&b service team for taking care for me
Recent stay at the hotel
Stayed at the hotel for 2 days. The service is very proactive, food is good and front desk is very efficient and helpful. Special thanks to Mayank to accommodate last moment changes along with Samadhi from F&B. Thankyou once again ! Hope to return soon.
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