Bedømmelse af Cook's Club El Gouna
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73% af gæsterne anbefaler70 bedømmelser
5 nyeste bedømmelser
Service is extremely good! Place is clean, cosy and authentic. Staff are very friendly and highly professional. Place is small; yet doesn’t lack anything. I would definitely recommend and visit again and again.
Review about our stay in Cooks club
I loved the stay, the employees and the sustainability. I enjoyed the breakfast and the location of the hotel. Would come back to this hotel for sure. Everytime we needed something, the hotel provided us immediately. Thank you so much Cooks Club!
Just about enough of everything
Stunning upgrade from arena inn. Rooms are cool, simple but welcoming. Breakfast is nice and pool area is live and buzzing. Food in general is good even room service menu. Wooden gym is super funky and accessible
This hotel once was my favorite in El Gouna but in one year it managed to dramatically deteriorate from being my favorite to one of the worst experiences I have ever had. The whole reception staff has changed by some inexperienced and unprofessional persons who are always lost and busy, but then again their manager is arrogantly incompetent, unpleasant and don’t know the basic of customer experience or customer service. The room is a complete disaster, it’s never cleaned properly even after they just finished cleaning it, it has a lot of tiny spiders, and it always smells weird because the hotel has a major plumbing problem from its inception, the AC is very weak, the bed’s pillows are so uncomfortable and yeah don’t bother booking a garden view it’s more like a street view with a tiny patch of greenery that they call a garden. The hotel only offers a pool this is their main attraction, to go to the beach you have to take a TokTok at your expense because the boat which used to take the guest last year doesn’t work anymore. On the other hand, to be fair the restaurant staff are great, they are very friendly and attentive and the breakfast is good. The location of the hotel inside El Gouna is also good and close to the downtown area.
Thank you so much for the great time. It's a place where you are coming home. The service is beyond. Staff is so friendly. Interieur is beautiful. Nothing lied about the new generation hotel, it really is. Special thanks to our cleaner Amed who always surprised us when we got back in the room! Also a big thanks to Karim who always is there to talk to and you can tell he’s very passionate about his job, giving the best experience to his guest.
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